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Debt Recovery Assistant

3 months ago

Worksop, United Kingdom Sewell Wallis Ltd Full time
Sewell Wallis are working with a business that has a workforce that is approximately 800,000 people and has a revenue of roughly $20 billion.
Due to expansion, they're looking for a Debt Recovery Assistant to join their team in Worksop. You will ideally be an experienced Debt Recovery Assistant who can manage your workload and isn't afraid to be on the phone.
This role is part time hours and will be working for 24 hours per week (3 full days).
What you will be doing:
Chase customer payments in line with payment terms to minimise bad debt.
Ensure all requests are completed and successfully resolved within the agreed service level.
Work on daily outbound phone targets set by the team leader.
Work on individual and Business Unit Overdue Debt reduction targets and Cash Collection.
Work on customer disputes to help minimise outstanding debt and escalate to the appropriate Business owners.
Creating and categorising outbound service requests.What skills are we looking for?
Previous experience in a credit control role or customer service role within the finance industry.
Exceptional communication skills, both written and verbal.
Demonstrated experience delivering outstanding customer service in a high-volume, target-driven customer service or finance department.
Experience with query resolution.
Highly organised and capable of efficiently managing your workload, with experience managing multiple customer accounts.
Proficient in Excel, Word, and PowerPoint.
Strong numeracy and literacy skills.What's on offer?
Free onsite parking.
Potential to work a day at home long term.
Part time hours.Send us your CV below or contact Lewis Walker for more information.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions