Senior CRM Executive
3 weeks ago
We are guided by our mission to help people find jobs and develop their careers and we help businesses find the talent they need to reach their goals. We also live by this mission when it comes to our own teams, as we hire top talent and develop our best people to maximise their potential across the CV-Library group.
These guiding principles and the work they inspire make us who we are We have a fun and vibrant culture where results are expected, recognised, and rewarded.
We are currently looking for a Senior CRM Executive to join our thriving team who will be responsible for the day-to-day execution and management of our automated, candidate-facing marketing campaigns which are delivered through our ESP platform, Iterable.
This is an exciting role that involves delivering the best user experience and through this growing, retaining, and managing our job seeker audiences.
About you
You are an experienced CRM Executive, familiar with a fast-paced, agile working environment. You will have strong functional skills coupled with a creative eye and be highly effective at delivering campaign briefs, problem solving and dissecting data. You are curious about campaign results, able to quickly measure performance and identify the next opportunity.
Responsibilities
* Build and operate all CRM automations successfully and effectively, independently handling the day-to-day management of Iterable.
* Deliver growing levels of engagement, conversions, and improved performance across email, push and other cross-channel communications.
* Conduct all campaign optimisation, driving an ‘always on' test and learn approach to improve user retention and engagement rates and drive long term user loyalty.
* Produce performance reports, measuring against KPIs and forecasts, sourcing the relevant data and translating it into actionable insight.
* Maintain & monitor data quality, domain reputation and inbox placement.
* Compile campaign copy and manage the visual execution of campaigns.
* Apply operational best practice across all channels, ensuring best-in-class campaigns are delivered whilst being aware of competitor activity and technology developments.
* Manage all campaign testing and tracking.
* Support the CRM Manager on larger scale projects, such as introduction of new channel touchpoints and transformation of user journeys.
* Work closely with the MarTech Product Team to ensure we adopt smart & effective management of the Iterable platform.
Requirements
Required Skills
* Minimum 3 years' experience in a CRM role in a B2C/DTC market.
* Proficient in CRM software, such as Iterable, Braze or Klaviyo.
* Highly analytical and able to independently source and translate data.
* Strong communication skills with the ability to work with technical and non-technical stakeholders.
* Effective problem-solving skills.
* Experience in understanding and modifying HTML code.
* Operates in a well organised manner with minimum supervision.
* Excellent communication skills and commercial acumen.
Desired Skills
* Experience in operating additional channels outside of email (e.g. push, SMS, WhatApp)
* Experience in using tools such as Atlassian and Tableau.
* Ability to confidently handle data feed logic and JSON data
-
Senior CRM Executive
2 weeks ago
Fleet, United Kingdom CV-Library Ltd Full timeAt CV-Library we have a clear vision. We want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.We are guided by our mission to help people find jobs and develop their careers and we help businesses find the talent they need to reach their goals. We also live by this mission when it comes to our own...
-
Senior CRM Executive
2 weeks ago
Fleet, United Kingdom CV Library Full timeAt CV-Library we have a clear vision. We want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. We are guided by our mission to help people find jobs and develop their careers and we help businesses find the talent they need to reach their goals. We also live by this mission when it comes to our...
-
CRM Assistant
2 weeks ago
Fleet, United Kingdom CV-Library Ltd Full timeAt CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within...
-
CRM Assistant
2 weeks ago
Fleet, United Kingdom CV Library Full timeAt CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses...
-
Senior Customer Service Executive
4 weeks ago
Fleet, United Kingdom Howett Thorpe Full timeOverview Working in the busy open plan office 3 days a week and 2 remotely for a market leading and highly successful business as a Senior Customer Service Executive, you will be part of a larger team responsible for providing aftercare to your assigned client accounts. Outstanding communication skills are essential to provide support with...
-
Group Loyalty Manager
7 days ago
Fleet, United Kingdom Zachary Daniels Full timeGroup Loyalty/ CRM ManagerPlease make sure you read the following details carefully before making any applications.Multiple locations available/ offices across the UK.Can be based - Bicester, Peterborough, Fleet, Ware.We are currently working with a multi multi-million-pound retail brand who have 40+ sites across the UK and Internationally. They are one of...
-
Group Loyalty Manager
8 hours ago
Fleet, United Kingdom Zachary Daniels Full timeGroup Loyalty/ CRM ManagerPlease make sure you read the following details carefully before making any applications.Multiple locations available/ offices across the UK.Can be based - Bicester, Peterborough, Fleet, Ware.We are currently working with a multi multi-million-pound retail brand who have 40+ sites across the UK and Internationally. They are one of...
-
Senior Product Manager
3 weeks ago
Fleet, Hampshire, United Kingdom The People Network Full timeSenior Product Manager – Customer Experience (B2C) One of the UK’s leading SaaS organisations is looking for a Senior Product Manager to define and drive the strategy for customer experience, your role will be to drive incremental business and user impact on various websites. The office is based in Fleet where you can expect to visit around once a...
-
Senior Product Manager
3 weeks ago
Fleet, Hampshire, United Kingdom The People Network Full timeSenior Product Manager – Customer Experience (B2C) One of the UK’s leading SaaS organisations is looking for a Senior Product Manager to define and drive the strategy for customer experience, your role will be to drive incremental business and user impact on various websites. The office is based in Fleet where you can expect to visit around once a...
-
Senior Product Manager
2 days ago
Fleet, Hampshire, United Kingdom The People Network Full timeJob Description Senior Product Manager – Customer Experience (B2C) One of the UK’s leading SaaS organisations is looking for a Senior Product Manager to define and drive the strategy for customer experience, your role will be to drive incremental business and user impact on various websites. The office is based in Fleet where you can expect to...
-
Group Loyalty Manager
7 days ago
Fleet, United Kingdom Zachary Daniels Full timeJob DescriptionGroup Loyalty/ CRM ManagerMultiple locations available/ offices across the UK.Can be based - Bicester, Peterborough, Fleet, Ware.We are currently working with a multi multi-million-pound retail brand who have 40+ sites across the UK and Internationally. They are one of the premier brand names in their field. We are helping them find a new...
-
Sales Executives
3 weeks ago
Fleet, Hampshire, United Kingdom TIME's group Full timeSales Executives are the key point of contact between a company and its customers: manage sales-promoting products and services, building long-term commercial relationships, answering queries, offering advice/solution and introducing new products so customers will continue using the company for business. Job Description: Provides first-class sales;...
-
Head of Sales Excellence
2 weeks ago
Fleet, United Kingdom CV-Library Ltd Full timeAt CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within...
-
Manager, Planning and Performance
2 days ago
Fleet, Hampshire, United Kingdom Zachary Daniels Full timeJob Description Group Loyalty/ CRM Manager Can be based - Bicester, Peterborough, Fleet, Ware. We are currently working with a multi multi-million-pound retail brand who have 40+ sites across the UK and Internationally. They are one of the premier brand names in their field. We are helping them find a new Group Loyalty Manager to join their team. ...
-
Head of Sales Excellence
2 weeks ago
Fleet, United Kingdom CV Library Full timeAt CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses...
-
Senior Product Manager
4 weeks ago
Fleet, United Kingdom CV Library Full timeAt CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses...
-
Group Loyalty Manager
2 days ago
Fleet, Hampshire, United Kingdom Zachary Daniels Full timeJob Description Group Loyalty/ CRM Manager Multiple locations available/ offices across the UK. Can be based - Bicester, Peterborough, Fleet, Ware. We are currently working with a multi multi-million-pound retail brand who have 40+ sites across the UK and Internationally. They are one of the premier brand names in their field. We are helping them find a...
-
Senior Program Manager, Amazon Logistics
1 week ago
Fleet, Hampshire, United Kingdom Amazon Full timeJob ID: 2561443 | Amazon.com Services LLC The Global Fleet and Products (GFP) team’s mission is to provide the vehicles and services that enable Amazon to delight customers through our last mile operations within Amazon Logistics (AMZL). GFP manages a global fleet of last mile vehicles including internal combustion engine vehicles, regulated vehicles and...
-
Recruitment Consultant
1 month ago
Fleet, United Kingdom Tri-Talent Resourcing Ltd Full timeTri-Talent Resourcing is an established business that is developing here in the UK and Internationally Tri-Talent Resourcing Ltd is an executive search / recruitment (headhunting) firm operating specifically across Finance, Procurement & Supply Chain. The organisation is a niche boutique, that works across Clients within Commerce & Industry. These clients...
-
Programme Manager, Data Management
3 weeks ago
Fleet, Hampshire, United Kingdom Amazon Full timeAmazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to...