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Head of HR Operations

4 months ago

Newcastle upon Tyne, United Kingdom Michael Page (UK) Full time

About Our Client

Our key customer is a high growth professional services organisation that keeps going from strength to strength - which includes an exciting period of further growth, change and transformation.

With a culture centred around performance, collaboration, wellbeing, challenging the status quo - as well as bringing your 'whole self' to work - you'll be joining a business and a team that are embarking on an exciting journey.

Job Description

Reporting into the Group People Director, and being the de facto HR #2, you will lead a multi-stream HR function of;

  • People partnering
  • People advisory
  • People services
  • People systems and data
  • Diversity, equity, inclusion & belonging

All of which will be supported by additional centres of excellence in talent acquisition, talent & OD, total reward. The entire People function supports approx. 4,000 people in the UK.

Although leading the partnering team from strategic level, your key focus of attention will be to lead and develop a more finely tuned HR operations function in the short to medium term, to develop stronger foundations to support the partnering stream in delivering more commercial initiatives at a further strategic level.

The business has grown recently through M&A, and the is looking to develop stronger prowess for integration (structurally and culturally), and they see that being underpinned by a strong People operations function.

The foundations are considered 'solid', and the Group People Director defines this role as being a strategic lead for gap analysis, conceptualisation for change, whilst working with senior stakeholders and the partnering team to defining how the function elevates and supports further infrastructural and cultural change - think policy, process, automation, through to change management, operational excellence, integration and belonging.

Focus on the overall mandate is to create a great place to work, one that engages with customers and grows market share, but ultimately creates opportunities for people to realise their potential and bring their authentic selves to work - as they understand that their people are their product.

You will be based in a regional office, and be required to travel accordingly to the business to collaborate with your team and key stakeholders - our customers sees a healthy hybrid style of 3 days in an office environment with two days from home.

The Successful Applicant

To be considered for this Head of People Operations & Services role, you will have proven experience within a strategic capacity, which has supported businesses / organisations to achieve their strategic goals.

You'll have a toolkit in all thing's HR partnering, HR services, employee relations, systems and data.

You will ideally have demonstrable experience and a passion for all things diversity, equity, inclusion & belonging.

We see the individual likely to have done one of two scenarios;
  • Progressed from a HR operations and services background into strategic partnering
  • Progressed from a strategic partnering background into leading a HR operations and services function

A keen understanding of People technology is also important - as our customer is an organisation that makes data & insight led decisions, so being able to decipher and use data to design and shape strategy and projects is key.

We're seeking a leader who drives an agenda in the wider organisation, but equally within their own team, so someone with the passion for coaching, developing and leading a team from the front is 'what good looks like'.

What's on Offer

This role offers a salary of £75,000 to £85,000 per annum, plus a suite of benefits.

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