Digital IT Support Apprentice
2 weeks ago
- Providing internal and external clients with first level support
- Assisting with internal and external client equipment builds and support
- Resolving problems to the end user’s satisfaction
- Monitoring the helpdesk ticket queue and prioritise appropriately
- Escalating unresolved tickets to the next level support
- Assisting with onboarding and offboarding of users
- Maintaining internal equipment asset records
- Strong interest in technologies and concepts
- Excellent customer service skills, including telephone and email communication
- Excellent written, verbal communication and presentation skills
- A positive “can do” attitude
- Be ambitious and self-motivated
- Strong team player with problem-solving and analytical skills
- Keen to learn and share knowledge
- Able to work to tight schedules and deadlines
- Health cash plan
- Employee assistance programme
- 33 days paid leave (including 12 bank holidays)
- Quarterly staff social
- Workplace pension
-
IT Support Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...
-
IT Support Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
IT Support Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
Digital IT Support Apprentice
2 weeks ago
Edinburgh, United Kingdom QA LIMITED Full timeEmployer description:At Endeavour, we pride ourselves on being more than just a technology provider; we are your strategic partner in achieving digital transformation and ;With offices in Edinburgh, Belfast and Manchester, we are positioned to serve businesses across the UK and Ireland, offering bespoke Microsoft technology solutions that drive efficiency,...
-
Digital Support Apprentice
2 weeks ago
Edinburgh, United Kingdom QA Apprenticeships Full time**Why Johnston Financial?** Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients’ assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town...
-
Digital Support Apprentice
5 days ago
Edinburgh, United Kingdom QA Apprenticeships Full time**Would you like to work for one of Scotland's leading law firms?** Harper Macleod are currently seeing an apprentice to join their Risk & Compliance team within their Edinburgh office. Based in the city centre, you will work for an organisation that provide expert advice on areas such as personal injury, employment law and medical negligence. You will...
-
IT Support Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Group Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...
-
IT Support Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
Software Developer Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...
-
Software Developer Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
Customer Service Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...
-
Customer Service Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
Customer Service Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
IT Support Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
Cyber Security Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...
-
Cyber Security Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your roleYou'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou'll be joining our apprenticeship programme, where we'll support you to...
-
IT Support Apprentice
7 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your role You'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environment You'll be joining our apprenticeship programme, where we'll support you to...
-
Digital Support Apprentice
2 weeks ago
edinburgh, United Kingdom QA LIMITED Full timeWhy Johnston Financial?Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients' assets.They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town ; This company...
-
Digital Administration Apprentice
1 month ago
Edinburgh, United Kingdom QA Ltd Full time**Employer description**: Newtown Renovations Ltd are an evolving construction company based in Edinburgh, specialising in home and building renovations and refurbishments. Due to continued growth, they have an exciting opportunity for a new Digital Administration Apprentice to jointheir administration team. **Additional Information**: - Salary -...
-
Project Management Apprentice
7 days ago
Edinburgh, United Kingdom NatWest Digital X Full timeJoin us as an ApprenticeJoining us in our Digital X team in October 2024, you’ll be provided all the technical training you’ll need to be successful in your roleYou’ll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environmentYou’ll be joining our apprenticeship programme, where we’ll...