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Propositions Manager

2 months ago

London, United Kingdom Vodafone Full time


At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Any UK Hub (Hybrid )
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week - Monday to Friday

Hybrid - At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who we are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you'll do

  • Commissioning and delivering customer insight and research to support the development of future propositions, promotions and opportunities for Vodafone
  • Evaluating market opportunities for future developments utilising analyst reports and market data.
  • Developing and planning different proposition strategy and objectives (identifying target markets, target setting, competitor analysis, and performance management), for the different segments and verticals being worked upon
  • Develop differentiated proposition positioning that sets us apart from the competition and messaging framework that will utilised across VF Business for both internal and external communication that clearly articulates our USP and clear customer benefits/outcomes.
  • Creating an engaging and focussed launch calendar for your portfolio area working closely with senior stakeholders to get buy in and marketing colleagues to ensure cascade of messaging to customers across all relevant segments.
  • Managing senior stakeholder relationships with Sales, Commercial, Marketing, Brand & Product leads to ensure that launches are aligned, and sales are achieving commercial objectives with regular updates.
  • Managing senior stakeholder relationships including preparing communications for EXCO and GMT updates and presenting at ELT level
  • Working closely with Product Managers and GTM Managers to bring new proposition capability to market with full end to end customer journey and launch campaigns and provide them with key market trend analysis.
  • Working closely with the direct and in-direct segment leads, sales and commercial teams to produce sales plans, targeted marketing activity and stakeholder engagement and manage category in life to drive the performance of the existing portfolio
  • Working with Online, Digital, Social and PR to drive consideration for your proposition portfolio

Who you are

  • Experience in either Cloud, Security & IoT highly desirable
  • Experience of leading cross-functional teams/projects
  • Commercial experience and understanding with ability to develop business cases and build KPIs to manage in-life commercial performance of category.
  • Experience in delivering end-to-end strategy, plan and business case
  • Experience in delivering end-to-end new proposition launches including strong stakeholder engagement, development of messaging frameworks and marketing /industry sector planning.
  • Ability to manage senior stakeholder relationships (up to C-level) and present at senior level to gain buy-in across the Business
  • Experience of working with cross- functional teams.
  • Experience of delivering commercial results and initiatives to achieve annualised targets

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.