Cluster Revenue Manager

2 weeks ago

London, United Kingdom Iconic Luxury Hotels Full time

The Cluster Revenue Manager will be responsible for the yield strategy and group revenue for Chewton Glen and Cliveden House. Working within an established team and with no two days being the same, this is a job for someone who has appetite and wants to work for the pinnacle of hotels

What's in it for you?

  • Competitive salary
  • Meals included on duty when on site
  • Employee recognition awards
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all food and beverage
  • Discount on spa treatment and products
  • Refer a friend incentive
  • Team social events, seasonal gifts and much more

Cluster Revenue Manager - About you

  • At least 2-3 years' experience in hospitality revenue management ideally in a dual site role.
  • Technically proficient with hospitality systems Property Management Systems preferably Opera Cloud, Revenue Management Systems, Channel Managers and Microsoft Office product.
  • Excellent written and verbal communication skills.
  • Inquisitive, logical and objective.
  • Knowledge of Revenue Management.
  • Resilient, determined, driven and inspired to achieve challenging targets.
  • Home-based role however willing and able to travel.

The Cluster Revenue Manager role

Working closely with the Group Revenue Director, the Cluster Revenue Manager will be responsible for the yield strategy to drive transient and group revenue. To assist in maximizing revenue, profit, and market share associated with rooms, Spa and food and beverage outlets.

Provide daily, weekly, and monthly reporting. Optimize and expand distribution partnerships and identify new revenue opportunities.

Partner with marketing & e-commerce to drive direct business, elevate reputation, and identify future market opportunities and effectively communicate through the organisation.

Responsibilities of the Cluster Revenue Manager

With a key focus on RevPAR and Room Revenue growth, the responsibilities include:

  • Develop and implement dynamic pricing strategies to maximise revenue.
  • Produce and manage accurate forecasts as per company guidelines to predict demand and adjust strategies accordingly.
  • Utilise yield management techniques to create demand and to sell the right room to the right customer at the right price.
  • Monitor and analyse competitor pricing and market trends to stay competitive.
  • Study market demand patterns to adjust pricing and inventory controls.
  • Track key performance indicators such as MPI, ARI & RGI.
  • Generate and interpret financial and performance reports to assess the effectiveness of revenue strategies.
  • Optimise the use of different distribution channels (OTAs, direct bookings, GDS, etc.) to maximize revenue and identify new platforms to work with.
  • Maintain strong relationships with key distribution partners to understand our performance and market insights.
  • Work closely with the Marketing, Ecommerce, and digital teams to drive direct business and understand the effectiveness of actions.
  • Revenue Management Systems Leverage advanced RMS and data analytics tools to inform decision-making.
  • Use data analytics to gain insights into market conditions and customer behaviour.
  • Conduct financial analysis to assess the impact of revenue management strategies on overall profitability.

If this role is of interest to you, then please apply now We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

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