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Senior Portfolio Manager

3 months ago

Bristol, Bristol, United Kingdom AXA Full time $15 - $20
Portfolio Manager – Infrastructure Services


The role of the AXA Group Operations XL Market IT Portfolio Manager is to oversee the successful implementation of all Infrastructure projects, including Internal technology upgrades, Client facing application support projects as well as Corporate driven IT projects.

The portfolio manager must be experienced in IT Infrastructure project delivery, possess excellent people management, leadership, communication and reporting skills, and have extensive knowledge of project governance.

This role reports into the AXA Group Operations XL Market Project Management Manager.


Oversee the delivery of the annual portfolio of projects for AXA Group Operations XL Market (XLM) Infrastructure Services consisting of between projects per year, a budget of between $15-20M and a resource pool of including approximately 18 Project Managers as well as outsourced contractors.

Establish and actively maintain relationships with stakeholders and project managers to ensure successful delivery of all the projects within the portfolios.


  • Manage the project demand intake process. Compile the annual pipeline, understand scope and risks, ensure the pipeline is prioritized and maintained. Assign new projects to Project Managers and oversee the project manager capacity versus demand. Address project coverage gaps when PMs are on holiday or extended sick leave or sudden priorities crop up.
  • Ensure objectives, resource roles and project cost forecasts are accurately gathered for inclusion in the Statement of Works (SOWs) with the Client.
  • Oversee the Project Managers to ensure that they challenge the scope and requirements gathering, options analysis and design of the end-to-end business processes & business solutions.
  • Periodically review and audit project documentation prepared by the PMs for accuracy and quality, including the identification of key project activities, timelines, business & resource requirements, financials and critical path.
  • Overall accountable for the governance of the entire project portfolio through all stages of the project lifecycle (from initiation to implementation). Ensure the Project Managers adhere to the governance process in terms of stage gates, security requirements, financials etc. Handle ad-hoc requests from management, which can include additional reporting, coordinating requirements, conducting analysis, etc.


Compile information for monthly reporting and check for accuracy and consistency including reporting of AXA GO XLM portfolio details to AXA Group central PMO.


  • Support the monthly Infrastructure Currency governance process, preparing material to present for review and approval.
  • Chair weekly Project Review Meetings with the PMs that focus on status, risks/issues and mitigation plans.

Resource Capacity Planning:

  • Produce resource heat maps and highlight constraints to senior management.
  • Review monthly time reporting against project forecasts and address any variations.
Train new joiners, provide guidance and oversee performance.

  • At least 10 years of experience in IT and at least 5 years of experience in IT project management or Project Management Office
  • PMP or Prince2 Certification (or equivalent) is required.
  • Experience with Agile project delivery is a plus.
  • Excellent communication skills in order to collaborate effectively with the business, senior management and key stakeholders.
  • Experience presenting to senior stakeholders, executives and end-users.
  • As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive.

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.


We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.


We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

State-of-the-art Data Technology to drive customer experience

State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks


We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.