Resident Liaison officer

1 week ago


Halifax, Calderdale, United Kingdom Building Careers UK Full time


Our client are currently looking for a Resident Liaison Officer to join their team on a Permanent basis in the Halifax area.

Our client is a Retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types, including social, owner-occupied and private rental homes.

As part of their team, you will be welcomed and looked after.

With their ambition to grow, you will be encouraged and helped to develop your career and succeed in all the work you do.

Duties will include: Responsible for dealing with customers, visitors, and 3rd party stakeholders, delivering high levels of customer serviceSupport customers, responding to their requestsLiaise with teams, including Operational Planning and Service Improvement, to resolve any building issuesCollate data from customersUndertake risk assessmentsEnsure systems are updated with accurate information regarding customer requestsIdentify opportunities to improve processes where possibleComply with all legal obligations, including Health and SafetyWhat skills do I need?Experience of Social HousingAbility to effectively communicate and react to customer feedbackEffective planning and organisation skillsFull driving license Please get in touch with Danielle Nicholls on (phone number removed) for more details on the opportunity, or apply below with your CV.Building Careers UK are a specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment

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