Service Advisor

1 week ago


Morpeth, Northumberland, United Kingdom Davidsons of Morpeth Limited Full time

Would you like to join an established family owned and run vehicle franchise business who have been successfully trading for over 40 years? An opportunity has arisen to join our team as a Service Advisor working with VW and Vauxhall brands.

We are looking for a high performing individual who is driven to providing the best level of customer service to assist in our busy Service Department in Morpeth.

Current or previous experience would be a distinct advantage.

The minimum requirements for a Service Advisor are as follows:

  • Working experience within a Service Advisor role
  • The ability to upsell on service work and service plans
  • Customer focused and an excellent communicator
  • Familiarity with using Motor Dealership Database Software CDK/Kerridge/Keyloop
  • Professionally communicate with customers about service and repair work required on their vehicle
  • Produce Job Cards on inhouse computer systems
  • Update Customers and Vehicle Records
  • Prepare and complete Invoices
  • Advise Customers on estimated costs of repairs and timescales of work due to be completed
  • Other Ad-Hoc Duties as the Service Advisor role requires
We are offering an industry competive salary with the opportunity to earn bonus.

The hours of work in this service advisor position are 45 Hours per week + Saturdays on a Rota.

Salary:
Up to £28,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Morpeth: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor: 1 year (preferred)

Work Location:
One location

Reference ID:

IDSAMORPETH
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