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Customer Service Advisor

4 months ago

Morpeth, United Kingdom Jewson Full time
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12
Jewson, Coopies Lane Ind. Estate, Morpeth NE61 6JT
*Part Time / Flexible working applicants welcomed
Key Responsibilities
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Dealing with lapsed accounts
Generating sales with new and existing customers
Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Assisting in the yard as when required (holiday over etc)
What's in it for you?
A competitive salary and benefits package, plus generous staff discounts
A supportive team environment where your contributions are recognised and valued
Opportunities to grow your skills and career within our organisation
Flexible working arrangements to help you balance work and life
Required Skills and Experience
Previous industry experience preferred but not essential
Experience in a customer facing environment
Passion for working with people
A positive can-do attitude
About us
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today