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Receptionist
1 week ago
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job responsibilities:
Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Reception Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address.
Collect data as necessary e.g.up to date contact numbers / smoking status etc. Appointments Process appointment requests for today/future appointments from patients by telephone and in person. Deal with visits/requests Computer Process patients changes of address computer data and medical records Process repeat prescription requests in accordance with practice guidelines Other Tasks Clear rooms after surgeries Ensure building security to follow protocol Any other tasks allocated by managers
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