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Administration Assistant
3 months ago
An exciting opportunity has arisen for a dynamic, self-motivated individual to join our busy Continence Specialist Nursing service to provide administration and clerical support to Nursing staff.
The post holder will be responsible for providing a high-quality administrative service as a member of the Continence Service supporting Rugby Team primarily and to work across the county to provide cover for colleagues as required.
The Continence Service provides proactive care and management for a caseload of patients within the community setting and is a developing and innovative team.
To provide a high-quality administrative service as a member of the Administration team supporting Rugby Continence Service through effective teamwork.
Support teams to co-ordinate patient pathways and visit allocation to deliver high quality patient care in the community.
Meet the administrative demands in a busy office environment.
Come and join a Trust rated Outstanding by the CQC.
South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'.Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.
It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Key Result Areas
To plan and prioritize own workload support nursing teams, management team and administration colleagues undertaking word processing of letters, reports and other documents using Microsoft Word, Excel, PowerPoint.
To use own initiative when dealing with enquiries from colleagues internally and externally, and other health care professionals and direct as appropriate.
To develop, implement and maintain administrative systems, including effective and up to date filing, data tracking and data gathering.
To be responsible for the ordering of stores and non-clinical items such as uniforms, medical equipment and stationery, demonstrating an awareness of cost efficiency and effectiveness.
To update staff training compliance using established systems.
To collate data to assist with the reporting of team quality and performance indicators as required by Professional Leads and Locality Managers to produce CQUIN / KPI reports.
To be responsible for researching uploading relevant content to OOHCC Rugby social media sites.
To organize meetings by arranging room bookings, meeting agendas and taking minutes. Follow up actions as required.
To be responsible for the storage and recording of confidential patient and staff filing to meet requirements of Information Governance policy and procedures.
To update OOHCC Action Plan as instructed by Team / Professional Lead and Locality Manager, as required.
To participate and support Management team to promote staff wellbeing activities.
Participate in the Management of Change, making constructive suggestions to how the service can be improved.
Makes constructive suggestions on the appropriate use of resource.
Demonstrate a commitment to abide by Trust Policies and Procedures and comply with Health & Safety legislation.
The post holder will have in depth working knowledge of the relevant systems used within the team setting.
Communications and Working Relationships
To work in conjunction with and communicate effectively with external agencies as part of Rugby Place based team network to support patients with care navigation and social prescribing, ensuring dissemination of information which is of a highly sensitive nature pertaining to vulnerable adults.
