Team Leader

1 week ago


Hounslow, Greater London, United Kingdom Kidspace Adventures HOLDINGS LIMITED Full time £12

Team Leader (Weekends & Holidays) - Hobbledown Heath

We are currently recruiting Team Leaders to join us from March 2024 in the following departments:

Welcome & Admissions

Parties Team

Food and Beverage

Play Barn Clean Team

  • Part Time, Weekends and Holidays
  • Working hours up to 16 at Weekends and up to 40 Hours over any five days of the week during Peak times
  • Up to £12 per hour
  • Hounslow, West London

Hobbledown Heath Adventure Farm Park & Zoo is now recruiting for Team Leader positions in Welcome and Admissions.

About the Company

The Escapade Group own and operate 5 visitor attractions within the M25. We welcome over 1 Million people a year through our doors and host over 3000 birthday parties a year. In June 2022 we added two new attractions to our portfolio. We are a young company and have further plans for growth over the next few years.

About the Role

  • Leading a Team daily to ensure all guests receive excellent service
  • Ensuring high standards of presentation and cleanliness across the park
  • Managing efficiency in the daily rota and ensuring correct coverage at key times
  • Creating a daily allocation to ensure all team are correct and present with allocated breaks
  • Resolving any guest issues
  • Ensuring stock levels are correct across the parks units
  • Promoting a safety first culture amongst team members. Reporting any issues that arise.
  • Supporting the management shift with Team member admin.

All positions will be based at Hobbledown Heath and Gripped London: Staines Road, Hounslow, TW4 5DL

About You

We are looking for Team Leaders who are:

  • Passionate about delivering the best visitor experience
  • Customer and visitor focussed
  • Excited about working in a brand-new visitor attraction
  • A "hands on" people manager who leads by example
  • Able to respond to visitor feedback and issues and ensure a positive outcome
  • Resilient and tenacious
  • Dynamic, creative and solutions focussed
  • Very organised, structured and always striving for excellence and continuous improvement
  • Well presented, confident and outgoing
  • Comfortable working in a very fast paced environment
  • Focussed on health and safety, employee engagement, the visitor experience, and cleanliness
  • Previous experience of working in a visitor attraction/venue is highly attractive

How to Apply

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.

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