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Team Leader
1 week ago
Team Leader (Weekends & Holidays) - Hobbledown Heath
We are currently recruiting Team Leaders to join us from March 2024 in the following departments:
Welcome & Admissions
Parties Team
Food and Beverage
Play Barn Clean Team
- Part Time, Weekends and Holidays
- Working hours up to 16 at Weekends and up to 40 Hours over any five days of the week during Peak times
- Up to £12 per hour
- Hounslow, West London
Hobbledown Heath Adventure Farm Park & Zoo is now recruiting for Team Leader positions in Welcome and Admissions.
About the Company
The Escapade Group own and operate 5 visitor attractions within the M25. We welcome over 1 Million people a year through our doors and host over 3000 birthday parties a year. In June 2022 we added two new attractions to our portfolio. We are a young company and have further plans for growth over the next few years.
About the Role
- Leading a Team daily to ensure all guests receive excellent service
- Ensuring high standards of presentation and cleanliness across the park
- Managing efficiency in the daily rota and ensuring correct coverage at key times
- Creating a daily allocation to ensure all team are correct and present with allocated breaks
- Resolving any guest issues
- Ensuring stock levels are correct across the parks units
- Promoting a safety first culture amongst team members. Reporting any issues that arise.
- Supporting the management shift with Team member admin.
All positions will be based at Hobbledown Heath and Gripped London: Staines Road, Hounslow, TW4 5DL
About You
We are looking for Team Leaders who are:
- Passionate about delivering the best visitor experience
- Customer and visitor focussed
- Excited about working in a brand-new visitor attraction
- A "hands on" people manager who leads by example
- Able to respond to visitor feedback and issues and ensure a positive outcome
- Resilient and tenacious
- Dynamic, creative and solutions focussed
- Very organised, structured and always striving for excellence and continuous improvement
- Well presented, confident and outgoing
- Comfortable working in a very fast paced environment
- Focussed on health and safety, employee engagement, the visitor experience, and cleanliness
- Previous experience of working in a visitor attraction/venue is highly attractive
How to Apply
If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
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