![North Wales Motor Company](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 weeks ago
Service Advisor at
North Wales Motor Company, Llandudno
As a Service Advisor your duties will include:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc. and finalising the invoice on completion.
- Selling products such as service plans/extended guarantees
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Excellent telephone manner
- Must be IT literate, and a working knowledge of a dealer management system would be advantageous.
Salary:
Basic salary of £26,000 per annum with an OTE of £29,000
Hours:40 hours per week
Job Types:
Full-time, Permanent
Pay:
£26,000.00 per year
Benefits:
- Canteen
- Company car
- Company events
- Company pension
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Experience:
- Customer service: 2 years (required)
Work Location:
In person
Expected start date: 13/05/2024
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