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Sales Operations Assistant

3 months ago

London, Greater London, United Kingdom Penguin Random House Full time £27,500

Are you an organised quick thinker with an eye for detail, who would thrive in a fast-paced environment? Don't miss this exciting opportunity to join the operational team at DK, a leading global publisher.

DK's UK & International Sales Department is seeking an enthusiastic, confident and well-organised Sales Operations Assistant with excellent organisational skills to join our Sales Operations team in the London office. Help support the wider DK International and UK Sales teams, coordinating vital sales materials and information across a wide variety of DK books and gain an understanding of the requirements of a fast-paced global content business.

This is an excellent opportunity for someone wanting to take their first steps within an incredibly creative, innovative and award-winning organisation, as part of a successful and highly motivated team.

Your key responsibilities will include:

  • Providing vital pre-sales and post-sales support to the international sales teams based in London, China, Germany and Spain, in addition to external partner agencies in Slovakia (Insiders) and Japan (Fortuna).
  • Providing vital sales operational support to the UK & Ireland sales team.
  • Working with your manager, sales operations colleagues and the Sales Material Coordinator to deliver impactful sales materials for sharing effectively across all markets, as well as working on ad hoc projects relating to sales materials.
  • Creating presentations for sell-in meetings, collating sales figures, supporting materials and other data.
  • Liaising and attending regular meetings with departments across the business (such as the Creative teams, Production, Rights, Export etc).
  • Fielding and troubleshooting queries from international partners as well as internal sales teams.
  • Maintenance of Bibliographic systems and databases.

About you - Skills and Experience:

  • Strong organisational, analytical and interpersonal skills are essential as is the ability to think on your feet and use your own initiative at all times.
  • Being proactive, with a can-do attitude, able to prioritise a varied and demanding workload and adapt to change.
  • Have an excellent attention to detail
  • Have an interest in the book industry and publishing.
  • Previous office experience
  • Previous knowledge of Biblio, Excel and Google Docs/Drive as well as other publishing systems would be an advantage but not essential.

This is an excellent opportunity to deepen your knowledge about publishing and learn new skills as well as the importance of excellent customer service for our sales teams and customers.

Salary: £27,500 per annum

If you are interested in applying, please submit your most recent CV and a cover letter by 7th June 2024.

We have a range of benefits to reflect our commitment to our people, some of which are:

  • 25 days paid holiday entitlement in year one, plus bank holidays
  • Generous pension scheme
  • Volunteering policy and charity matching
  • Employee assistance programme
  • 60% discount on company books
  • Cycle to work scheme and discounted gym membership
  • Flex fridays (1pm Finish*)
  • Shopping discounts
  • Up to 30 days remote working from abroad
  • And we plant a tree for every new employee to our business

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK supports flexible working and has introduced a new 'smart-working' policy with a hybrid approach of working weekly from home and in DK's office.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit

*Subject to certain criteria being met.

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