Medical Receptionist

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Medical Centre Full time

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


  • Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Administration

  • To have a thorough knowledge of all Practice procedures.
  • To work in accordance of written protocols
  • Filing, scanning & coding into medical records
  • Process New registrations and deductions
  • Summarising Medical Records
  • E-Referrals
  • Process medication requests
  • E-Consults
Reception

  • Receiving patients consulting with members of Practice team
  • Ensure telephone system is on/off in a timely manner
  • Opportunistic QoF
  • Receive visitors to the practice
  • Cash up end of day
Appointments

  • Process appointment requests for today future appointments from patients by telephone and in person.
  • Deal with visits requests
Other Tasks

  • Ensure building security have thorough knowledge of doors/windows/alarm.
  • Any other tasks allocated by managers

Salary:
£20,500.00 per year

Benefits:

  • Company pension

Schedule:

  • 8 hour shift
  • Day shift

COVID-19 considerations:
All patients and staff are asked to continue to wear face coverings.

Work Location:
In person

Application deadline: 30/11/2023

Reference ID:
Receptionist/Patient Care Navigator

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