Customer Experience Specialist

2 weeks ago


Southport, Sefton, United Kingdom Cox Motor Group Full time

Customer Experience Specialist - £32,000 + OTE, Full-Time
If you are confident, courteous, considerate, highly organised and revel in we want to talk to you. Great customer service is what we are all about. Can you help us deliver it?

We are not shy to admit that the motor trade has changed over recent years. And so has our customer's expectations and ours too.

We want bright, enthusiastic people that are a joy to be around.

Someone that is always thinking ahead to how they can make a difference to someone's day, exceeding all expectations and to deliver 100% of what they promise.

An experience customers will want to shout about.

You will no doubt be passionate about vehicles. We want you to make our customers passionate about our vehicles too.

You'll need a full clean driving licence as we want you to be able to talk from experience about our products and potentially specialise in areas where product knowledge will be key.


The highlights:

  • Good basic salary (dependent on experience) with uncapped earning potential
  • 23 days holiday plus bank holidays, increasing by one day every 5 years
  • Company pension after 3 months
  • Uniform provided
  • Car benefit scheme available after 6 months if criteria met
  • On and offsite ongoing training and development provided

Salary:
From £32,000.00 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Experience:

- customer service: 1 year (preferred)
Motor Trade: 2 years (preferred)

- sales: 2 years (preferred)

Licence/Certification:

  • Full Clean Driving Licence (required)

Work Location:
In person

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