Corporate Office Care Concierge

1 week ago


London, Greater London, United Kingdom Sainsburys Full time

Corporate Office Care Concierge
V7)

Holborn, London


As a Corporate Office Care Concierge, you'll work within the Front of House Concierge team to provide a welcoming and supportive service, providing the visitors and colleague best in class experience in our multi-tenanted Holborn office.


More about the role**- Take the lead in owning the customer service in reception, welcoming guests and colleagues to 33 Holborn. Maintaining positive relationships with sub tenant support staff to ensure their visitors receive the appropriate service.

  • Supporting the FM team when hosting high profile visitors and special events in the building, for example the welcome and registration of guests, escorting visitors and guests to the event space or meeting room.
  • Assisting the Holborn FM team to ensure daily checks take place to monitor the condition of the building fabric and that meeting rooms are in good order. Support ensuring requested consumables and any booked equipment is available and working in our meeting rooms.
  • Support the Corporate Office Care Hub to help ensure there is always a member of staff available to assist with walk up queries from colleagues.
  • Escalating any challenges with our Visitor management system (VPOD/Proxyclick/EMS) to ensure downtime is kept to a minimum

More about you:

  • Strong Customer Service and Front of House background
  • Exceptional communication skills (written and oral)
  • Ability to work with cross functional teams
  • Significant experience in stakeholder management
  • The ability to influence both internal and external stakeholders at all levels
  • Good judgement that can spot trends and issues to understand the scale and impact the issues could be having across the Sainsbury's estate.

What you'll get in return:

As a Corporate Office Care Concierge you'll receive a host of great benefits. As well as a competitive salary and a huge range of learning and development opportunities, you'll also enjoy;

  • A competitive bonus scheme
  • 25 days holiday plus bank holidays that you get to pick and option to buy extra holidays
  • A healthy pension
  • Excellent maternity/paternity policy
  • Career break and sabbatical opportunities
  • Save as you earn scheme
  • 10%15% Colleague discounts at Sainsbury's, Argos and Habitat

Primary Location:
GB-GB-London

Work Locations:
Holborn Store Support Centre Sainsbury's Supermarkets Ltd 33 Holborn London EC1N 2HT

Job:
Property

Schedule:
Full-time

Advertised Salary Competitive
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