Endoscopy Waiting List Administrator
7 days ago
The ACDC is coming to Andover Not the band, something much more exciting - an investment of nearly £5million into Andover War Memorial Hospital.
Works are underway to create the Andover Community Diagnostic Centre, which will see improved community access to diagnostic endoscopy services, imaging services providing expanded access to endoscopy, Xray, CT and ultrasound, and introducing new services including MRI.
This means that patients will have greater access to vital services all whilst staying closer to home - speeding up early diagnosis and reducing waiting times.
Therefore an exciting opportunity has arisen to join our friendly and supportive team in Endoscopy at Andover War Memorial Hospital (AWMH).
You will need to be enthusiastic and well organised, contribute to the provision of an effective admin service and ensure the trust provides a positive experience and meets its contractual requirements.
The endoscopy waiting list administrator will work as part of a team in providing effective clerical and administration support to the endoscopy department.
To ensure that appointments and patient information is sent out to patients in a timely manner, in accordance with the waiting list policy and departmental procedures.
- To ensure that all referrals are booked on patient centre according to the preadmission date and that all the information needed for each specific procedure is sent out to the patient in a timely manner.
- To answer the telephone politely and to give the correct information to patients as requested.
- To provide ward clerking duties as needed.
- To ensure communication at all levels is of a high standard in ensuring that patients, staff and colleagues receive and fully understand what is being communicated
The post holder will uphold the Trusts core values:
Compassioncaring about our patients and our staff
Accountableand responsible, always improving
Respectfor all colleagues, patients and their families
Encouragingand challenging each other to always do our best
For further information about this role please see the Job Description document attached.
If you have any further queries, please do not hesitate to contact Bola Awe on Ext: 47430
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