Complaints Officer

SEND Complaints Officer Job Description Worcestershire County Council are currently seeking a highly motivated and experienced SEND Complaints Officer to join their team. This role is initially for 3 months. Rate: £20 umbrella an hour Location: Worcester, Hybrid working Key Responsibilities Undertake Stage 1 Complaints investigations and...

If you are a skilled Complaints Officer, we are interested in hearing from you. Responsibilities:- Conduct Stage 1 Complaints investigations and responses for SEND Services- Track complaints through the Complaints Procedure and generate key data analysis/performance reports- Identify and present key themes from Complaints to facilitate learning- Collaborate...

Join our team as a SEND Complaints OfficerAre you enthusiastic about making a positive impact in the lives of children with special educational needs and disabilities (SEND)? We are searching for a committed and dynamic individual to fill the role of a SEND Complaints Officer.Track and analyze complaints, creating informative performance reports.Identify...

Please be aware this is a Long Term Temporary post to start ASAP. Purpose of job: • Undertake Stage 1 Complaints investigations and responses in respect of SEND Services • To track complaints through the Complaints Procedure – producing key data analysis/performance information reports • To identify and present qualitative learning/key themes from...

Local Authority in the search for a Private Sector Housing Officer. This is a Contract role based in Worcestershire, initially for a period of 3 months.Here are the details of the position:Job title: Private Sector Housing OfficerLocation: WorcestershireType: Contract Rates: £20.98 PAYE, £27 per hour umbrella Start Date: ASAPWorking Hours: 37 hours per...

Environmental Health OfficerLocation: South Birmingham, Worcestershire.Mainly working on sites throughout Worcestershire with administrative duties and performance meetings at WFH.Duration of assignment: 12 weeks+Working hours: 37 hoursRate: £38.00 umbrellaInside IR35 | Ideal start date: ASAPJob description: To carry out Statutory Nuisance investigations at...

Continuing Healthcare (CHC) Business Support OfficerNHS AfC: Band 4Based in Acton House, WorcesterWe offer hybrid working (office & home) which is applicable following a 3-month probation period in which the requirement will be full-time office attendance.Interviews will be face to face at our Kirkham House office in Worcester.We are looking for an...

To support the Womens and Childrens Division in the two key areas of its performance - namely to manage the waiting lists and monitor against National targets Review and interpret data to support the development and improvement of service areas Monitor Clinic Utilisation to ensure vacant capacity is utilised To use skills/knowledge to further develop patient...

Job summary We are looking to recruit a passionate, engaging, anddynamic individual to support the Head & Deputy of Quality and PatientSafety in leading strategic and operational development and service delivery ofPatient Relations Service. This includes collaborative work towards. They mustdevelop and manage the organisations complaints policies and...

Job Summary Accountable to the Directorate Manager for the day-to-day management of the Pre-Operative Assessment reception The post holder will be expected to be customer focused and to use the PAS appointment/Clinical Data System, paying particular attention to the get it right first time philosophy and #CallMe initiative. You will have the ability to work...

Company Description We're the nation's favourite heating brand, here to warm up people's homes, lives, and futures.**First thing's first, we're flying the flag for a more responsible age of heating in the UK, looking after both people and the planet. The world needs more green technologies and we're right in the thick of it, with our brand-new heat pumps and...

Handle and process customer orders and price enquiries smoothly. Provide general account management function as well as all associated administrative support. General customer liaison and timely resolution of issues and queries. Liaise closely with customers and hauliers to provide accurate and up to date information. Booking in goods received and resolving...

REED Cheltenham are proud to be partnering with a highly reputable Financial Services Organisation based in Worcester who are looking for an Investment Assistant to join their team.Within this role, you will be supporting one of the partners with administration and client support.Salary, Hours & Benefits- £25,000 per annum 40 hours a week 8:00am5pm Monday...

Customer Service/Admin:£ £12 Per Hour Full TimePermanentWorcester, Hereford and WorcesterCustomer Service And Call CentreJob Description: Job Title: Customer Service/Administrator Location: Worcester, WR6 Work Schedule: Monday to Friday, 8:30 AM 5:00 PM or Hourly Wage: £ £12.00 Are you passionate about providing exceptional customer service and managing...

Job descriptionThis is a fantastic role if you are looking to build a career within property and have excellent customer service and administration skills and we have both part time and full time opportunities. We offer a career based on great training, future developmentand progression. Duties are varied but your main purpose is to deliver high quality...

We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence. In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If...

Are you passionate about enhancing our city's cleanliness, safety, and appeal? If you have strong leadership skills and a commitment to excellence, we have the perfect role for youAs the Waste and Recycling Supervisor, you'll supervise a dedicated team responsible for keeping the city in top shape. You'll implement robust health and safety practices, oversee...

About The Role:Are you looking for a newFull Time, Permanent position? If so, look no further, as this could be the job for youPractice Plus Group provide Out of Hours (OOH) services across the Worcestershire region and we are currently on the search for Lead Administrator to join us on a permanent basis. This role offers 37.5 hours per week within normal...

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.We are looking to recruit an...

arrangeMY are proud to be a family run business which is recognised as one of the leading business travel, venue sourcing and accommodation companies within the UK.Following our continued growth we have the requirement for another position within our Groups and Apprenticeships department.The role calls for a person with great attention to detail and...