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Contract IT Administrator
3 months ago
Contract IT Administrator
High Wycombe
£230 per day
This is a fantastic opportunity for you, a Contract IT Administrator / IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, to join a world leading company based in High Wycombe.
Key Tasks & Responsibilities:
Operations
- Monitoring of helpdesk tickets and managing escalations to required IT teams or 3rd parties
- General 1st/2nd line helpdesk support
- General user account administration on various systems
- Basic PC imaging and profile setup for new computers
- Basic software installations and deployment to PC's
- Mobile phone administration
- Maintaining accuracy of records in Active Directory
- Recording purchased licensing details
Experience, knowledge & Qualifications:
- College diploma or equivalent work experience.
- Technical knowledge of current network and PC operating systems
- Knowledge and experience of Windows PC's and Operating Systems
- PC troubleshooting experience
- Knowledge of ManageEngine, McAfee, Cylance would be advantageous
About you:
- Be able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
- Effective interpersonal skills and relationshipbuilding skills.
- Strong written and oral communication skills.
- Analytical and problemsolving abilities, with keen attention to detail.
- Selfmotivated and directed, with the ability to effectively prioritize and execute tasks
- Experience working in a teamoriented, collaborative environment.
- Strong customerservice orientation.
If you are a IT Administrator / IT Support Engineer, 2nd Line Support Engineer, available immediately for an exciting contract ability, in a busy IT Department, please send your CV to me today.
