Client Care Assistant

2 weeks ago

Hampstead, United Kingdom Village Vet Full time

Client Care Assistant

Salary:
£25,290 per annum

Location:
Village Vet, Hampstead

Job Type:
Full time, Permanent
An opportunity has arisen to join our fantastic team at our Hampstead Hospital team as a Client Care Assistant.


You will be responsible for ensuring both our clients and patients receive a professional five-star service throughout their time with us.

This role is fast-paced, high pressured but fun, with no working day the same.

We pride ourselves on providing the best standard of care to both our long-standing and new clients, always ensuring we are personal, professional, and empathetic.


Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team.


Your role and responsibilities

  • Liaising with clients and the clinical team to ensure effective customer service
  • Completing various administrative duties for the clinical team and the business
  • Promoting our fantastic Healthcare Plan
  • Meeting and greeting clients with an effortless smile
  • Booking appointments and diary management
  • Taking payment for services and products
  • Managing cash, stock and client accounts
  • Opening and closing the practice.

Key Skills and Experience

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave
  • Career progression opportunities
  • Staff discount schemes
  • Life Assurance
  • Enhanced sickness pay
  • Enhanced equal family leave
  • Ecar salary sacrifice scheme
  • Employer contribution pension scheme
  • Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
  • Recruitment referral reward scheme

About Us


We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.


Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.


Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do.

We are all individual but two important things bring us together:
a commitment to excellence and our passion to make
A BETTER WORLD FOR PETS.


Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives.

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.


Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.


Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

  • Client Care Assistant

    3 weeks ago

    Hampstead, United Kingdom LINNAEUS VETERINARY LIMITED Full time

    **Location**: 11 Belsize Terrace, Hampstead Hours: Full time Practice: Village Vet (Hampstead) **Salary**: £24,133.20 per annum **Your role and responsibilities** An opportunity has arisen to join our team at our Hampstead Hospital team as a Client Care Assistant. You will be responsible for ensuring both our clients and patients receive a professional...

  • Client Care Assistant

    3 weeks ago

    Hampstead, United Kingdom Village Vet Full time

    **Client Care Assistant** **Salary: £25,290 per annum** **Location: Village Vet, Hampstead** **Job Type: Full time, Permanent** An opportunity has arisen to join our fantastic team at our Hampstead Hospital team as a Client Care Assistant. You will be responsible for ensuring both our clients and patients receive a professional five-star service...

  • Client Care Assistant

    2 weeks ago

    Hampstead, United Kingdom LINNAEUS VETERINARY LIMITED Full time

    Location:11 Belsize Terrace, HampsteadHours:Full timePractice:Village Vet (Hampstead)Salary:£24,133.20 per annumYour role and responsibilitiesAn opportunity has arisen to join our team at our Hampstead Hospital team as a Client Care Assistant. You will be responsible for ensuring both our clients and patients receive a professional five-star service...

  • Client Care Assistant

    4 weeks ago

    Hampstead, United Kingdom Village Vet Full time

    **Client Care Assistant (Veterinary Receptionist)** **Salary: 25,290.72 per annum** **Location: Village Vet, Hampstead** **Job Type: Full time, Permanent** **Hours: 42 Hours per week. Must be flexible and able to work a variety of shifts between 8am and 10pm, also includes 1/7 weekends.** Village Vet Hampstead are looking for a caring, organised,...

  • Client Care Assistant

    4 weeks ago

    Hampstead, United Kingdom Village Vet Full time

    **Client Care Assistant (Veterinary Receptionist)** **Salary: 25,290.72 per annum** **Location: Village Vet, Hampstead** **Job Type: Full time, Permanent** **Hours: 42 Hours per week. Must be flexible and able to work a variety of shifts between 8am and 10pm, also includes 1/7 weekends.** Village Vet Hampstead are looking for a caring, organised,...

  • Care Assistant

    2 months ago

    West Hampstead, United Kingdom Sage Care Limited Full time

    **Sage Care Limited**: Posted 2023-11-20 **Reference**: REF503X **Location**: West Hampstead **Salary**: £12.14ph: Monday to Saturday, £12.64ph: Sunday **Care Assistant**: **Sage Care Limited**: **West Hampstead**: **Company Description**:** Care Assistant** **Location**:NW6 2LS **Shifts Available**:A range of flexible full-time and part-time shifts...

  • Lead Client Care Assistant

    1 week ago

    Hampstead, United Kingdom Village Vet Full time

    The Client Care team leader is a key role in leading and empowering the front of house teams to deliver an outstanding and polished experience to our clients and visitors to the practice. It will require you to work closely with the Practice Manager and other senior team members. An important aspect of this role is to continuously lead by example and promote...

  • Care Assistant

    2 months ago

    West Hampstead, United Kingdom Quality Care Services Full time

    **Reference**: REF503X **Location**: West Hampstead **Salary**: £12.14ph: Monday to Saturday, £12.64ph: Sunday **Sage Care Limited**: **West Hampstead**: **Company Description**:** Care Assistant** **Location**:NW6 2LS **Shifts Available**:A range of flexible full-time and part-time shifts are available covering, mornings, evenings, weekdays and...

  • Care Assistant

    2 hours ago

    West Hampstead, United Kingdom Quality Care Services Full time

    **Reference**: REF503X **Location**: West Hampstead **Salary**: £12.14ph: Monday to Saturday, £12.64ph: Sunday **Sage Care Limited**: **West Hampstead**: **Company Description**:** Care Assistant** **Location**:NW6 2LS **Shifts Available**:A range of flexible full-time and part-time shifts are available covering, mornings, evenings, weekdays and...

  • Care Assistant

    4 weeks ago

    West Hampstead, United Kingdom Quality Care Services Full time

    **Reference**: SCEALING1 **Location**: West Hampstead **Salary**: £12.14 - 12.64 per Hour **Job type**: Permanent **Sagecare**: **West Hampstead**: **Care Assistant** **London - Brent, Camden, Westminster, Kensington and Chelsea, Hammersmith and Fulham, Chalk Farm, Somerstown, Primrose Hill, Kensal Green, Brondesbury, Kilburn, West, Hampstead, Queen's...

  • Care Worker

    3 weeks ago

    Hampstead, United Kingdom Swan Care Group Ltd Full time

    Are you passionate about making a difference in people’s lives? Do you have experience in catheter care and personal assistance? Swan Care Group Ltd is looking for a dedicated and skilled care worker to join our team! As a domiciliary care worker, you’ll provide essential support to individuals in their own homes. Your role will involve assisting with...

  • Patient Care Assistant

    1 week ago

    Hampstead, United Kingdom Village Vet Full time

    Your role and responsibilitiesWe currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant night team, working enthusiastically to help maintain a happy, efficient and effective working environment. Village Vet Hampstead hospital is in North London and within walking distance of Belsize Park on the northern line.It is...

  • Nights Senior Care Assistant

    2 weeks ago

    Hampstead, United Kingdom Springdene Nursing and Care Homes Limited Full time

    A Senior Care Assistant is a compassionate and skilled professional who supports residents with various daily activities, such as personal care, social interaction, and personal interests. The Senior Care Assistant respects the individual preferences, dignity, and autonomy of each resident and helps them achieve their optimal wellbeing and quality of life....

  • Veterinary Patient Care Assistant

    3 weeks ago

    Hampstead, United Kingdom LINNAEUS VETERINARY LIMITED Full time

    **Location**: 11 Belsize Terrace, Hampstead Hours: Full time Practice: Village Vet (Hampstead) **Your role and responsibilities** We currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant team, working enthusiastically to help maintain a happy, efficient and effective working environment. Village Vet Hampstead...

  • Veterinary Patient Care Assistant

    3 weeks ago

    Hampstead, United Kingdom Village Vet Full time

    **Your role and responsibilities** We currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant team, working enthusiastically to help maintain a happy, efficient and effective working environment. Village Vet Hampstead hospital is in North London and walking distance of Belsize Park, on the northern line. It is...

  • Patient Care Assistant

    4 weeks ago

    Hampstead, United Kingdom Village Vet Full time

    **Your role and responsibilities** We currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant night team, working enthusiastically to help maintain a happy, efficient and effective working environment. Village Vet Hampstead hospital is in North London and within walking distance of Belsize Park on the northern line. It...

  • Veterinary Patient Care Assistant

    1 week ago

    Hampstead, United Kingdom Village Vet Full time

    Your role and responsibilitiesWe currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant team, working enthusiastically to help maintain a happy, efficient and effective working environment.Village Vet Hampstead hospital is in North London and walking distance of Belsize Park, on the northern line. It is situated...

  • Care Assistant

    2 months ago

    Hampstead, United Kingdom Aster Group Full time

    **The Offer** Our Care Assistants work three shifts of 12 hours and 20 minutes each. equating to 37 hours per week. Additional shifts are generally available for which we offer an enhanced rate of pay. We also offer double time for all bank holidays. We can be flexible to accommodate other lengths of shift, for example covering our busiest times. We are...

  • Care Assistant

    4 weeks ago

    Hampstead, United Kingdom Aster Group Full time

    **The Offer** Our Care Assistants work three shifts of 12 hours and 20 minutes each. equating to 37 hours per week. Additional shifts are generally available for which we offer an enhanced rate of pay. We also offer double time for all bank holidays. We can be flexible to accommodate other lengths of shift, for example covering our busiest times. We are...

  • Care Assistant

    1 week ago

    Hampstead, United Kingdom Aster Group Full time

    The OfferOur Care Assistants work three shifts of 12 hours and 20 minutes each. equating to 37 hours per week.Additional shifts are generally available for which we offer an enhanced rate of pay. We also offer double time for all bank holidays.We can be flexible to accommodate other lengths of shift, for example covering our busiest times.We are passionate...