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Customer Service Executive

3 months ago

Flint, Flintshire, United Kingdom Adapt Recruitment Full time
Working on behalf of our client, we are currently recruiting for a Customer Service Executive for a permanent position.

Key Duties:

  • Provide a professional, knowledgeable, friendly, and provide excellent service every time.
  • Ensure all orders are processed promptly and are delivered, On Time and In Full, in a costeffective manner.
  • Work closely with commercial colleagues to ensure the transfer of all relevant customer / order information to build knowledge and provide informed service, getting orders right first time.
  • Liaise with all internal colleagues to ensure the customer is not disappointed and is kept fully informed of any changes.
  • Be the natural point of contact for your customer supporting them as required and building a reputation for top quality service.
  • Work closely with Planning, Sales, and Distribution to ensure customer requirements are met
  • Experience of working in a busy customer services department
  • Excellent relationship building skills
  • Excellent telephone manner
  • Able to work under time constraints
  • Competent with Microsoft Excel and a CRM software

What our client can offer in return:

  • Salary of £25,000 per annum
  • Working hours, Monday to Friday 9am to 5pm
  • Enhanced pension scheme
  • 23 days holiday plus bank holiday

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Flint (required)

Ability to Relocate:

  • Flint: Relocate before starting work (required)

Work Location:
In person