People Operations Manager

2 weeks ago


Britain Roman province, United Kingdom Great Ormond Street Hospital Charity Full time

At GOSH Charity we are a values-led organisation (We are Curious, We Care, We are Courageous) delivering on our purpose in every role to transform the lives of seriously ill children.

We are currently seeking several new recruits to join us on this journey.
Do you have a successful track record in managing operations, people, projects and systems and experience of creating, implementing and monitoring procedures and processes ? Are you exceptional in terms of relationship building skills? If yes, then this isthe right role for you
Following a period of change, GOSH Charity has an exciting new strategy with people at its heart.

Working with a small team, you'll review our internal systems and processes, being both challenging as well as supportive to ensure excellent levels of service.

Overseeing the tools and systems used in the team, you'll develop a People Team Dashboard to track key People metrics and measure improvement and progress.

You'll be confident handling complex and difficult situations with thought and consideration.

We're focusedon continuous improvement and ensuring every employee has the best experience in order to deliver on our ambitious goals for seriously ill children.


About the Team

As a manager of the People Operations Team, you'll report to the Deputy Director of People and manage a team of coordinators and an administrator.

You'll work closely with your colleagues the People Business Partners, L&D Specialist and EDI & Wellbeing Specialistto understand business needs of colleagues across the charity and develop solutions to offer a best in class HR service.


About You

You'll have a background in operations-focussed HR, and be happy working independently providing practical solutions for the People services operational function.

With both technical knowledge and ability to coach & influence real change, you'll be an inspiringleader who can translate high level objectives into action.


  • Working with an integrated HRIS and payroll (Cascade preferred, but not essential) with a focus on continuous improvement
  • Working operational workflows and managing HR systems and processes
  • Establishing KPI's, providing data analysis, and business intelligence reports
  • Recruitment, onboarding and induction

About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle themost complex illnesses.

And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world.

This extraordinary hospital has always depended on charitable supportto give seriously ill children the best chance to fulfil their potential.

Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishmentof wards and medical facilities.

Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

We offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.


Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector.

In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diversecommunities that we work with and for and demonstrating this through all our areas of work.

Further information on our EDI strategy can be found on our website.

Our approach to hybrid working

This role is based in our Central London office (WC1N, opposite Russell Square underground), a minimum of 2 days in the office with the option to work remotely up to three days a week.

Please refer to the full job description below for more information.

How to Apply

Closing date: 13th February 2023

REF
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