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Customer Service Advisor- 4 Days Working From Home

3 months ago

Chandlers Ford, United Kingdom Dynamite Recruitment Solutions Ltd Full time
Customer Service Advisor - Hybrid working (4 days from home )

Location :
Eastleigh - Although you will have the ability to train remotely and work 4 days a week from home and one day in the office

Salary :
£20000 starting salary rising to £23500
Hours : 37 hours per week
- you MUST be flexible to work shifts of 7.5 hours per day between 8am and 9pm

  • The department is open from 8am to 9pm Monday to Friday, and 9am to 5pm on a Saturday and Sunday.
  • All applicants will need to be flexible to work 1 x weekend day (Saturday OR Sunday) in every 2 weekends and you will get a midweek day off that week instead.

Benefits:

  • Full training is provided
  • 23 days annual leave rising to 25 days
  • Company social and sports events
  • Dental Insurance, Private Medical Insurance etc.
  • Offering hybrid working, going into the office just ONE day a week
  • Fulltime paid training for up to 6 weeks.
  • Starting salary is £20000 rising to £23,500 in increments
  • Plus so many more
Dynamite Recruitment is proud to be working in partnership with an award winning Uk wide based organisation. Due to huge growth plans our client is looking to expand their work force at Eastleigh and is looking to recruit Customer Service advisors to joina specialist team

As a Customer Service Executive you will:

  • Handling a variety of incoming calls, answering queries and questions along the way.
  • Dealing with customers' claims from start to finish and managing the customers' expectations thoroughly throughout.
  • Ensuring information inputted into the system is done with high levels of accuracy and administration tasks are handled with care.
  • To complete all round administration
The Ideal Customer Service Executive will have / be

  • ALL Customer Service experience is considered for this position
  • Will have a good telephone manner
  • Will pride themselves on going the extra mile for a customer
  • Will be customerfocused with great communication skills and good attention to detail
  • Must have good basic IT skills and strong written literacy skills

INDDYN