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Divisional Administration Assistant

4 months ago


Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

The post holder is expected to work flexibly to ensure that high quality administration and support is always provided to the personal assistants for the Divisional Team, enabling the Divisional Director and the Divisional Management Team to function effectively and to provide a positive and efficient image of the Division.


You will be required to undertake and complete a Level 3 Business Administration apprenticeship for the duration of the secondment.


The post holder should have an understanding and overview of the work of the Divisional Management Team, including managing all incoming mail, telephone calls, messages and co-ordinating meetings.

Communicating information verbally and in writing, providing routine information for colleagues and managers for effective running of the service. Resolves problems, such as accuracy of data within IT systems, departmental queries and escalating when necessary.

The post holder will organise their own workload and support with diary management.

Light physical effort whilst using keyboard/visual display unit (computer) for long periods this may also include; lifting, sorting, filing, general handling of records.

Concentration for periods of time when filing, taking and accessing information, answering queries, processing data and records


Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.

Walsall Manor houses the full range of district general hospital services under one roof.

The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.

Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre.

This is scheduled for completion this year.

We support flexible working for all employees and prospective applicants.

  • Maintain the divisional filing system
  • Use own initiative to plan time effectively and prioritise all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service.
  • Maintain effective communication networks at all levels across the organisation and to facilitate the effective function of the Clinical Teams.
  • Support with preparing background information, collate information and create and manage databases as required.
  • Attend divisional meetings, prepare agendas, take, produce and circulate accurate minutes of meetings.
  • Manage and coordinate functions, such as seminars, conferences and workshops.
Please refer to the Job Description for more detail information