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Building Control Compliance Administrator

3 months ago

Birkenhead, Wirral, United Kingdom ATS Recruitment Limited Full time

Building Control Compliance Administrator

Birkenhead

Competitive Salary + Excellent Benefits
An industry leading provider of Structural Insurance warranties with an international presence and a respected brand. My client is now looking for Building Control Compliance Administrator for the Birkenhead office.

The Role


To provide a professional customer focused administration service within the company, supporting the Building Control Project Managers, working in line with internal procedures to ensure processes, duties and the QMS system meet compliance with the legal functions of the Building Regulations and Approved Inspectors Code of Conduct.


The Responsibilities

  • Issuance of all legislative and statutory documentation to the Local Authority, Fire Authority & Sewerage Undertakers.
  • Manage & issue any documentation that need manual intervention as the document deviates from the standard.
  • Serve as the lead point of contact for all customer account management matters, remote technical staff and all internal departments as to the progression of the site development.
  • To initiate first points of contact from new order delivering a welcome call focusing on processes, technical staff contact details and methods of communication.
  • Following up on phone calls and contacts as appropriate.
  • Build and maintain strong, longlasting client relationships.
  • Investigate customer queries, produce time lines of facts and suggest solutions.
  • Communicate with customers and Building Control Project Managers the progress of their development.
  • Accurately records and logs interaction with customers and updates account information.
  • To request new/outstanding information from the client on behalf of the Building Control Project Manager.
  • Uploading, indexing and maintaining project correspondence to company QMS systems to provide a coherent and compliant audit trail.
  • Providing administrative support to Building Control Project Managers.
  • Continuous review of nonactive/onhold sites ensuring that contact is maintained with the client to ensure a compliant service.
  • Gathering completion forecast data to provide to the Building Control Project Manager.
  • Conduct a final file reviews on plots reaching completion.
  • Collate, update and maintain information for the purpose of external Audits.

The Requirements

  • A knowledge of the CICAIR Code of Conduct, Building Control Performance Standards & Building Regulations Legislation.
  • Attention to detail.
  • High level of interpersonal skills, with an ability to deal with people at all levels.
  • Must be confident in working independently.
  • Good planning skills and a methodical approach to organisation.
  • Work well under pressure with an ability to prioritise effectively to meet deadlines within agreed parameters.
  • Understanding of construction terminology and the ability to communicate effectively with surveyors, architects and engineers.
  • Proficient in communications (written and oral).
  • Ability to motivate self and others.
  • Willingness to learn with a 'Can do' attitude.
  • Ambitious, willing to go above and beyond and is driven in achieving company goals and personal objectives.
  • Build and maintain strong, longlasting client relationships.
  • Strong team player
  • To work with honesty and integrity with competence and accountability

The Rewards

  • Competitive salary
  • Bonus Scheme
  • Fuel Allowance
  • Private medical insurance
  • Pension
  • 25 days + Statutory + Charity Day