Patient Safety and Clinical Assurance Senior

2 weeks ago


Chelsea, Greater London, United Kingdom The Royal Marsden NHS Foundation Trust Full time

We are looking for a hard-working and conscientious senior administrator to be responsible for leading a small team in providing administrative support to the Quality and Patient Safety teams.

You must have excellent communication skills, a keen eye for detail, be adaptable, flexible, and innovative.

You must have the ability to work on your own as well as within a team and be highly motivated to deliver excellence.

The post will be expected to work cross site as required.

The Royal Marsden NHS Foundation Trust is committed to integrated Quality & Patient Safety.

The post-holder will provide a comprehensive secretarial and administrative service to the Deputy Director of Patient Safety and Clinical Assurance and the Head of Patient Safety.

The post holder will liaise with all other staff within the Quality & Patient Safety team and other external agencies or working groups to ensure effective working of all services within the Quality & Patient Safety team structure.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre.

Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.

We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.

We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team.

We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways.

There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

  • Organise and maintain the diary of the Deputy Director of Patient Safety and Clinical Assurance and the Head of Patient Safety
  • Assist in organising wider meetings for team members.
  • Maintain and operate a 'brought forward' system, ensuring correct papers are available for meetings.
  • Maintain and develop paper and electronic filing systems to support the work of the Quality & Patient Safety team.
  • Assist with the payment and organisation of invoices and ensure that the appropriate process is followed.
  • Process a range of documents, including those of a confidential nature, reports, Board papers and letters using programmes such as Word and Excel. To ensure that all documents are presented in accepted Trust formats.
  • Support the Quality & Patient Safety team in the preparation of PowerPoint presentations and other materials for events/meetings/lectures.
  • Organise a range of internal and external meetings on behalf of the Quality & Patient Safety team, greet visitors and arrange rooms and catering requirements, and take minutes of meetings as required.
  • Provide a responsive and helpful central point of contact for persons and organisations having business with Quality & Patient Safety teams. To answer telephone calls and other enquiries, dealing with, or redirecting, as appropriate.
  • Maintain an uptodate contact and mailing list. To be proactive in ensuring information is regularly updated.


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