Account Director

1 week ago


Kingston upon Thames, Greater London, United Kingdom Oliver UK Group Full time

Role:
Senior Account Director

Working in partnership with our client, the Senior Account Directorwill develop a complete understanding of your client's consumers, brand, business, and agency network.

You will also be the most-attuned agency partner vis-a-vis to their commercial needs, brand objectives and digital requirements to – proactively where possible - advise on brand building comms and campaigns.

You will be responsible for client relationships across our UK Nutrition, Ice Cream, Homecare, Beauty & Wellbeing, and Personal Care brands, and work with the Managing Partner to partner with Senior Clients.

Positioned as the key point of contact for the client, you are the lynchpin in our account management team, our brands and for the agency network, representing, protecting, and promoting the client's services.

You are someone who likes to work in close collaboration with clients and brands. You are entrepreneurial and relish the opportunity to be a central part of a dynamic and creative team. You have a growth-mindset and a keen problem-solver, able to find creative solutions to internal and client challenges.

You would work closely with the client's Creation and Design personnel, Strategy, Social Media Management, Process & Production, Operations, Resource Management, and Finance personnel.

You will also work with colleagues in our broader network to shape a solution within the agency that forges value-driving bespoke solutions for our clients

Ensuring creative quality:
Assessing quality of outputs whether creative or strategic, impact of work in-market and ensuring the highest class of creative and strategic excellence, ideation and innovation

Growth in service uptake:
Spearheading growth in client awareness and uptake in U-Studio's network services.

Actively seeking out opportunities to provide U-Studio solutions to client's challenges Measured in the capabilities we are providing as a service to individual clients.


Growth Enablement:
Be responsible for growth in revenue, number and size of projects, and percentage utilization of the U-Studio team. Scoping for and converting budget from your clients towards relevant projects. Requesting and acting upon quarterly and ad hoc client feedback regarding trust, effectiveness, and value.

Achieve aggregate 80%+ score on client feedback surveys when jobs are complete as well as recording verbal and written feedback from client.

Management of various stakeholders within the core U-Studio team and wider network teams to deliver against brand and project objectives and goals.

Obtaining fantastic feedback from internal stakeholders regarding collaboration, inspiration, and understanding of account or client strategy.
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

Relevant senior experience working in a creative agency, responsible for running the day to day for a key account or multiple accounts.

In this role, you will be leading and running your projects as well as guiding and mentoring junior members of the team.

Strong gravitas and the ability to forge relationships with mid-level to senior clients, building trust in an agency's offering.

Excellent communication skills and a proactive and collaborative mindset, thriving in a team environment.
Commercially responsible for the projects in your monthly, quarterly, and yearly targets. Superb understanding of the Digital Advertising ecosystem; social media, digital display, out of home, CRM, and website.

Experience working on as part of an inter-agency team that delivers integrated campaigns that span ATL, Digital, and social channels.

Drives a data-driven approach to campaigns, understanding audience metrics, and media engagement architectures.

As a Brand Guardian, you will need an eye for design, catching creative when it could be improved and aligned to the brand's objectives / purpose.

Your passion ensures every project surpasses the client's expectations, and you have countless case studies demonstrating creative excellence.

A sales-oriented and commercial outlook with a track record of growing the revenue and scope of accounts that you run, either personally or in partnership.

Expert in creating scopes, project proposals and timing plans projects with short deadlines to secure budgets from Brands.
Expert in running a creative project from client briefing to delivery successfully.
You will have experience in line-management. Experience working for large FMCG clients.
Naturally, you have the basics buttoned-down: o Organizational and time management skills.

OLIVER believes that agencies work better inside a brand's organisation; Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M.

OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

Be Imaginative to push the boundaries of what's possible Be always learningand listening to understand Be actively pro-inclusive and anti-racist across our community, clients and creations We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Imaginative to push the boundaries of what's possible Be always learningand listening to understand Be actively pro-inclusive and anti-racist across our community, clients and creations We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER.

We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector.

We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle.

All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.


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pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this job? Do you have the legal right to work in this country of employment? * Settled Pre-settled n/a Point of Data Transfer * Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing .Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

Such processing is legally permissible under Art.

6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf.

Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.

Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. #

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