Customer Service Advisor

2 weeks ago


Cannock, Staffordshire, United Kingdom Bostik Ltd. Full time
We are currently looking for Customer Service Advisors to join our team. You'll work for 35 hours a week, with an hour lunchbreak.

In this role you will be responsible for:

  • Customer Order and Schedule Management
  • Customer Relationship Management. You'll be the single point of contact for Key Accounts
  • KPI ownership and management.
  • Sales & Operations planning input and participation. You'll do this by liaising with Production, Demand Planning and ASM
  • Active participation in cost saving projects working alongside other areas such as freight and order consolidation
  • Booking in deliveries where necessary on Customer portals
  • Verify, process and challenge chargebacks and fines on a weekly basis via investigation prior to logging these with claims.
  • Transportation optimization support, liaising with transport and customers to consolidate orders whilst adhering to OTS
  • Creating/updating Master Data

Job Types:
Full-time, Fixed term contract

Contract length: 24 months

Pay:
£9.89 per hour

Benefits:

  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Onsite parking
  • Referral programme
  • Wellness programme

Schedule:

  • 8 hour shift

Work Location:
In person

  • Cannock, Staffordshire, United Kingdom Tudor Employment Agency Full time £10

    Have you worked in a call centre environment? Tudor Employment are recruiting multiple Customer Experience Advisors for our client based in Cannock, WS11. The location is well serviced by public transport links from Walsall, Bloxwich and Birmingham. The main function of the job is to handle a high volume of inbound customer queries received by telephone,...


  • Cannock, Staffordshire, United Kingdom Aecus Recruitment Full time

    Customer Service AdvisorLearning how to do the role of the Customer Service Advisor and Service AdministratorDuties will include: Taking ownership of the customer and their vehicle Speak to the customer to understand accurate diagnostic information To receive approval for any other additional work To manage the logistics and parking of all the vehicles...


  • Cannock, Staffordshire, United Kingdom Arco Ltd Full time

    As the UK's leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist training, consultancy, and site services. Arco's history spans over 100 years, and following the recent appointment of a new CEO, the business is now transitioning to a high-performance culture, driven by the ambition to grow...


  • Cannock, Staffordshire, United Kingdom Arco Ltd Full time

    As the UK's leading integrated health and safety experts, Arco combine multi-channel distribution of 170,000+ products with specialist training, consultancy, and site services. Arco's history spans over 100 years, and following the recent appointment of a new CEO, the business is now transitioning to a high-performance culture, driven by the ambition to grow...


  • Cannock, Staffordshire, United Kingdom Carbon60 Full time

    Job Title: Customer Experience AdvisorStart Date: June 3rdContract Length: 2 months, potentially ongoingRate: £11.44 per hourLocation: Kingswood, WS11Role Overview:We are seeking a dedicated and professional Customer Experience Advisor to join our team. The successful candidate will be responsible for responding to inbound customer inquiries efficiently and...


  • Cannock, Staffordshire, United Kingdom 212 Recruitment Full time

    We are pleased to be recruiting for an experienced Customer Service Advisor to join our clients team on a permanent basis located in Cannock.As part of the Customer Service Team, the role will involve: Managing & responding to incoming calls, emails and online chat queries Managing order portals ensuring all information is kept up to date Developing product...


  • Cannock, Staffordshire, United Kingdom TES Consumer Solutions Full time

    At TES (based at our Cannock HQ - WS11 8JD) we are excited to announce an excellent career opportunity for a dedicated and enthusiastic Customer Service Advisor. As a vital member of our close-knit customer service team, you will play a crucial role in ensuring exceptional customer experiences across our three renowned retail brands: Envirofone, Custom...


  • Cannock, Staffordshire, United Kingdom Briggs Equipment Full time

    The Opportunity: Customer Service AdvisorContract: 12 month FTCLocation: CannockThe Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.The Impact you will have: Company...


  • Cannock, Staffordshire, United Kingdom Briggs Equipment Full time

    The Opportunity: Customer Service AdvisorContract: PermanentLocation: CannockThe Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.The Impact you will have: Company...


  • Cannock, Staffordshire, United Kingdom Tudor Employment Agency Full time £10

    Have you worked in a call centre environment? Tudor Employment are recruiting multiple Customer Experience Advisors for our client based in Cannock, WS11. The location is well serviced by public transport links from Walsall, Bloxwich and Birmingham. You will join a vibrant and diverse team within newly refurbished premises. The main function of the job is...


  • Cannock, Staffordshire, United Kingdom Tudor Employmet Full time £8 - £17

    Tudor Employment Agency are currently recruiting for Customer Experience Advisors to join our prestigious client based in Cannock. These positions are to respond professionally and efficiently to all inbound customer enquiries.The Customer Experience Advisor must ensure 100% customer satisfaction with regards to rates, services and invoice queries, as well...


  • Cannock, Staffordshire, United Kingdom TopCashBack Full time

    Job AdvertPosition: Online Customer Service AdvisorSalary: £21,255Location: Hybrid - Stafford office /remoteShift Pattern:Hybrid working. Fixed Shift patterns to include a full weekend shift with 2 consecutive week days offHours:9.00am until 5.30pm other than Saturday which is 8.00 until 4.30.About usTopCashback is one of the world's biggest cashback sites...


  • Cannock, Staffordshire, United Kingdom Pavers Shoes Full time

    Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a 'can do' attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...


  • Cannock, Staffordshire, United Kingdom Shorade Cannock Full time

    About ShoradeWe are a leading repairer of prestige and luxury vehicles. At Shorade, we focus on delivering exceptional service to every customer and stakeholder. First established in 1968, we have a long-standing reputation for quality and transparency. Approved by leading vehicle manufacturers, Shorade is committed to providing the highest quality repairs...


  • Cannock, Staffordshire, United Kingdom Land Rover Full time

    Why should I choose Swansway for an Apprenticeship?:Swansway is passionate about creating opportunities for developing talent into the motor industry, market leaders in what we do training and growing our own talent is one of our top priorities. We invest heavily in only the best training for our Apprentices to ensure in turn we give the best service to our...


  • Cannock, Staffordshire, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is recruiting for a Call Handler for a Logistic company in Cannock on a Permanent basis.You must have at least 1 years experience within a similar role. As part of the interview process you will be required to carry out competency testing on site.The role will include: Handle high volume inbound calls from customers in a polite, helpful...


  • Cannock, Staffordshire, United Kingdom Finning International Full time

    Company:Finning (UK) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service deliveryJob Description:Major Job FunctionsUnderstand the...

  • Aftersales Advisor

    2 weeks ago


    Cannock, Staffordshire, United Kingdom Available Car Limited Full time

    Available Car is a family-owned Used Car Supermarket with 4 branches across the Midlands and Yorkshire. We are looking for an aftersales advisor to join our busy team, this is a varied role that requires dealing with many different departments within the business. We are seeking a highly organised, customer service focussed professional with a keen eye for...

  • Parts Advisor

    2 weeks ago


    Cannock, Staffordshire, United Kingdom Stoneacre Full time

    About the roleWe are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day...


  • Cannock, Staffordshire, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Retail & Business Banking | Customer InteractionsCountry: United KingdomJoin our communityWe are currently recruiting Customer Service colleagues with a starting package of £24,468 this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a £1,568 discretionary performance...