Current jobs related to Customer Experience Advisor S1 Retail - Cannock, Staffordshire - Santander
-
Customer Experience Ambassador
2 weeks ago
Cannock, Staffordshire, United Kingdom Three Full timeAbout ThreeThree is a leading mobile network that provides better connectivity every day for every customer. Our brand embodies the strength of our network and our commitment to delivering an outstanding experience for our customers.Job DescriptionWe are seeking a talented individual to join our team as a Retail Customer Advisor. As a key member of our store...
-
Customer Experience Ambassador
2 weeks ago
Cannock, Staffordshire, United Kingdom Three Full timeAbout ThreeThree is a leading mobile network that provides better connectivity every day for every customer. Our brand embodies the strength of our network and our commitment to delivering an outstanding experience for our customers.Job DescriptionWe are seeking a talented individual to join our team as a Retail Customer Advisor. As a key member of our store...
-
Customer Service Specialist
1 month ago
Cannock, Staffordshire, United Kingdom EE Retail Full timePosition: Retail Sales Associate Working Hours: 20 hours per week Location: Stafford Compensation: £12.34 per hour plus 20% commission based on performance At EE Retail, we embrace diversity and encourage everyone to bring their authentic selves to work. Your unique qualities are what enable you to connect with our customers and assist them in discovering...
-
Customer Engagement Specialist
1 month ago
Cannock, Staffordshire, United Kingdom EE Retail Full timePosition: Retail Sales Associate Working Hours: 20 hours per week Location: Stafford Compensation: £12.34 per hour plus 20% commission based on performance At EE Retail, we embrace individuality. We believe that your unique qualities can help foster stronger connections with our customers, guiding them to discover the perfect products and services tailored...
-
Retail Sales Associate
2 days ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.What You'll DoProvide expert advice to customers on our products and servicesBuild strong relationships with customers to...
-
Retail Sales Associate
2 days ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.What You'll DoProvide expert advice to customers on our products and servicesBuild strong relationships with customers to...
-
Customer Engagement Specialist
1 month ago
Cannock, Staffordshire, United Kingdom EE Retail Full timePosition: Customer Engagement Specialist Working Hours: 20 hours per week Location: Stafford Compensation: £12.34 per hour plus 20% on target commission At EE Retail, we believe in creating an inclusive environment where everyone can be themselves. This is a place where your unique qualities can shine, enabling you to connect with our customers and assist...
-
Service Advisor
7 days ago
Cannock, Staffordshire, United Kingdom Bristol Street Motors Full timeService Advisor Opportunity at Bristol Street Motors Ford StaffordWe are seeking a skilled Service Advisor to provide exceptional service and support to our customers at Bristol Street Motors Ford Stafford.Key Responsibilities:Provide expert advice to customers on vehicle maintenance and repairsCollaborate with our technicians to diagnose and resolve vehicle...
-
Service Advisor
6 days ago
Cannock, Staffordshire, United Kingdom Bristol Street Motors Full timeService Advisor Opportunity at Bristol Street Motors Ford StaffordWe are seeking a skilled Service Advisor to provide exceptional service and support to our customers at Bristol Street Motors Ford Stafford.Key Responsibilities:Provide expert advice to customers on vehicle maintenance and repairsCollaborate with our technicians to diagnose and resolve vehicle...
-
ER Advisor
7 days ago
Cannock, Staffordshire, United Kingdom Veolia Full time{"title": "ER Advisor", "description": "Join Our Team as an ER AdvisorWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in providing excellent customer service to employees and providing general ER, policy, and legislative advice.Key Responsibilities:Provide high-quality first-line ER advisory...
-
ER Advisor
7 days ago
Cannock, Staffordshire, United Kingdom Veolia Full time{"title": "ER Advisor", "description": "Join Our Team as an ER AdvisorWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in providing excellent customer service to employees and providing general ER, policy, and legislative advice.Key Responsibilities:Provide high-quality first-line ER advisory...
-
Retail Sales Consultant
2 weeks ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Retail Sales Consultant
2 weeks ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Retail Sales Associate
1 day ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.What You'll DoProvide expert advice to customers on our products and servicesBuild strong relationships with customers to...
-
Retail Sales Associate
1 day ago
Cannock, Staffordshire, United Kingdom BT Group Full timeAbout the RoleWe're looking for a talented Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.What You'll DoProvide expert advice to customers on our products and servicesBuild strong relationships with customers to...
-
Customer Experience Specialist
3 weeks ago
Cannock, Staffordshire, United Kingdom Jardine Motors Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Executive. As a Sales Executive, you will play a critical role in delivering exceptional customer experiences and driving sales growth for Jardine Motors Group.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand...
-
Customer Experience Specialist
3 weeks ago
Cannock, Staffordshire, United Kingdom Jardine Motors Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Executive. As a Sales Executive, you will play a critical role in delivering exceptional customer experiences and driving sales growth for Jardine Motors Group.Key ResponsibilitiesDevelop and maintain strong relationships with customers to understand...
-
ER Advisor
7 hours ago
Cannock, Staffordshire, United Kingdom Veolia Full timeAbout the RoleWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in delivering an excellent customer service experience through a quality and professional first line ER advisory service to employees.Key ResponsibilitiesProvide general ER, policy, and legislative advice to employees and...
-
ER Advisor
23 hours ago
Cannock, Staffordshire, United Kingdom Veolia Full timeAbout the RoleWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in delivering an excellent customer service experience through a quality and professional first line ER advisory service to employees.Key ResponsibilitiesProvide general ER, policy, and legislative advice to employees and...
-
ER Advisor
3 days ago
Cannock, Staffordshire, United Kingdom Veolia Full timeAbout the RoleWe are seeking an experienced ER Advisor to join our team at Veolia. As an ER Advisor, you will play a key role in delivering an excellent customer service experience through a quality and professional first line ER advisory service to employees.Key ResponsibilitiesProvide general ER, policy, and legislative advice to employees and...
Customer Experience Advisor S1 Retail
3 months ago
Country:
United Kingdom
Join our community
We are currently recruiting Customer Service colleagues with a starting package of
£24,468 this is made up of a base salary of
£22,400 along with an additional
£500 flexible benefit and up to a
£1,568 discretionary performance related bonus.
Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.
What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.
The difference you'll make.
- Acting as the first point of contact for customers in branch or over the phone
- Assisting with daytoday transactions, queries and servicing
- Answering customer calls into our contact centre
- Building relationships and finding solutions
- Developing your knowledge of services and products to help our customers
- Identifying new ways to improve the customer experience
What you'll bring.
- Proven ability to deliver outstanding customer service either from a face to face or a telephony background
- The ability to communicate effectively with customers to truly understand their needs
- You will require the right to work in the UK (please see details below)
It would also be nice for you to have.
- A real desire to go aboveandbeyond for customers
- Effective team working skills with a flexible, cando approach to work
- Openness to a broad range of activities even if outside of standard expectations
- Ability to grow, adapt and change accommodating business needs and priorities
What else you need to know.
In a full-time Branch based role, you'll be working 35 hours across Monday to Saturday across the hours of 8:00am - 6:00pm.
Everyday Inclusion.
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed.
We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we'll reward you.
In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Starting salary of £22,400 plus a £500 annual cash allowance to spend on our great range of benefits
- 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Eligible for a discretionary performancerelated annual bonus
- Voluntary healthcare benefits at discounted rates
Including:
Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass
- We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
- Support your favourite causes through charitable giving and our community partnerships
- Share in Santander's success by investing in our share plans
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Right to work in the UK.
What to do next.
If this sounds like a role you're interested in, then please apply.