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IT Technical Support Analyst
3 weeks ago
IT Technical Support Analyst - Leamington Spa, Warwickshire
£35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday
Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL
End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response and Software and Web Development Skills.
Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst.
Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable
Your Key / Essential Responsibilities:
- Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications
- Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution
- Windows Server Support & Configuration up to version 2019
- Support & Configuration of O365, VMware & Linux
- Assist in IT Projects as well as BAU Operations
- Network Support, LAN/WAN & Wi-Fi
- Cyber Security Support, Endpoint, Detection & Response (EDR) etc
- Software and Web Development Skills.
Highly Desirable Software Skills:
- Software development using PHP, HTML
- Database query and management using MySQL, MSSQL
Growth Opportunities:
- Access to Pluralsight and many other training resources
- Development & Support from a forward-thinking organisation
Benefits Include:
- Company Contribution towards personal pension
- Death in service
- Profit related bonus
- 26 days holiday
- Private health care
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