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Hotel Concierge
2 weeks ago
Here at Doubletree by Hilton Hotel and Spa Liverpool, we take pride in our colourful personalities, positivity, sense of fun and a deep-routed passion for hospitality.
It's in our make-up
At the heart of the city, a 3-minute walk from Moorfields station, a stone's throw from Liverpool ONE and a meander from the famous docks, we are central to the world famous highlights this cultural city has to offer.
Our Rewards:
- Free meals on duty
- Excellent Career and Development Opportunities
- Team Member Travel Program: discounted hotel nights across the global brand.
- Online and local retailer discounts
- Holidays: 28 days including bank holidays (pro rata for part time employees)
The Role:
Key Tasks will involve the following:
- To be aware of every guest arriving at the front of the Hotel, and greet each accordingly and offer assistance with their luggage when appropriate.
- Help guests and diners with directions around the city and the Hotel and any general enquiries and issue brochures where appropriate.
- To be aware of hotel facilities, opening times and availability.
- To be aware of local parking facilities and hotel arrangements for guest parking.
- To be aware of taxis ordered, carry guests' luggage to the waiting vehicle and open car doors for them.
- To label guests' luggage fully and store correctly and securely.
- To ensure safe passage and arrival in the lobby, ensuring guests have unobstructed access to the Hotel and acting appropriately to weather conditions.
- To be fully aware of functions taking place within the Hotel on a daily basis and to greet and direct each accordingly.
- To ensure that the lobby and front entrance is clean at all times.
Job Type:
Part-time
Salary:
Up to £11.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Experience:
Hotel Concierge: 1 year (required)
Work Location:
In person
Reference ID:
Concierge
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