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Hotel Concierge

3 months ago

Liverpool, Liverpool, United Kingdom DoubleTree by Hilton Liverpool Full time

Here at Doubletree by Hilton Hotel and Spa Liverpool, we take pride in our colourful personalities, positivity, sense of fun and a deep-routed passion for hospitality.

It's in our make-up


At the heart of the city, a 3-minute walk from Moorfields station, a stone's throw from Liverpool ONE and a meander from the famous docks, we are central to the world famous highlights this cultural city has to offer.


Our Rewards:

  • Free meals on duty
  • Excellent Career and Development Opportunities
  • Team Member Travel Program: discounted hotel nights across the global brand.
  • Online and local retailer discounts
  • Holidays: 28 days including bank holidays (pro rata for part time employees)

The Role:

Key Tasks will involve the following:

  • To be aware of every guest arriving at the front of the Hotel, and greet each accordingly and offer assistance with their luggage when appropriate.
  • Help guests and diners with directions around the city and the Hotel and any general enquiries and issue brochures where appropriate.
  • To be aware of hotel facilities, opening times and availability.
  • To be aware of local parking facilities and hotel arrangements for guest parking.
  • To be aware of taxis ordered, carry guests' luggage to the waiting vehicle and open car doors for them.
  • To label guests' luggage fully and store correctly and securely.
  • To ensure safe passage and arrival in the lobby, ensuring guests have unobstructed access to the Hotel and acting appropriately to weather conditions.
  • To be fully aware of functions taking place within the Hotel on a daily basis and to greet and direct each accordingly.
  • To ensure that the lobby and front entrance is clean at all times.
So if you have a great personality, and love welcoming people, then we want to hear from you

Job Type:
Part-time

Salary:
Up to £11.00 per hour

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Health & wellbeing programme
  • Store discount

Schedule:

  • Day shift
  • Weekend availability

Experience:

Hotel Concierge: 1 year (required)

Work Location:
In person

Reference ID:
Concierge