Delivery Team Leader

2 weeks ago

Birmingham, Birmingham, United Kingdom Beatfreeks Full time

As Delivery Team Lead, your role will be to:

  • Oversee the quality of all projects being delivered by Beatfreeks, as well as our National Youth Trend subscription product
  • Manage the Delivery Team (specifically, Futurists, Project Managers and Designers)
  • Ensure delivery processes are efficient and fit for purpose, and are being used and adopted consistently across the team
  • Report on all project activity, including deadlines, external costs, internal time and project profitability
  • Bring a creative approach to developing our delivery approach, ensuring we're injecting creativity at each step
  • Act as an escalation point for project managers and clients.
  • We're looking for someone with experience in successfully managing multiple projects, or teams. You will thrive in a fastpaced, youthful environment, be a selfstarter, happy to get handson and have a high standard of yourself and others.

Benefits

  • Salary £3640k per annum, depending on experience.
  • Flexible & Hybrid working model
  • 25 days holiday plus bank holidays

Key Responsibilities

The role will entail:

  • Managing and taking accountability for the Beatfreeks
  • Delivery Team, which includes teams and individuals that carry out research projects, create digital & social content, develop insights products and work across creative disciplines inc. copywriting & design.
  • Monitoring, evaluating and reporting on the quality, effectiveness and client satisfaction of the work we do.
  • Having oversight of all project budgets, timelines and risks across the Delivery Team, providing regular feedback and status updates internally to key stakeholders.
  • Working closely with the Leadership Team to proactively respond to client needs.
  • Taking responsibility for ensuring our National Youth Trends product is a highquality marketleading insights platform (working alongside the Managing Director & National Youth Trends Product Mgr).
  • Managing the people aspects of the Delivery Team (including being responsible for creating profile for new roles, being involved in hiring processes and line managing some team members).
  • Owning Delivery Team processes & practices (from scheduling/recording time to safeguarding)
  • Taking an innovative and creative approach to process optimisation and the way we deliver our work & projects.

(Experience of working in a creative, marketing or digital agency, an interest in research/insight-led work, knowledge of consents and data protection processes, digital know-how, and experience working with young people would be a real advantage)
We're not just committed to being an equal opportunity employer, we actively celebrate diversity and respect intersectionality. We strive for inclusion.

We warmly welcome and want applicants from people who are from marginalised or minoritised communities.

If you're excited but feeling unsure.

If you are cautious about putting yourself out there (we've been there...) drop us a message to find out more or to talk things through.

You are mission minded and commercially driven.

You believe in our vision and want to help us get there, whilst leaving the world in a better place.

You have experience working within a creative agency or similar fast-paced environment. You know what will appeal to a business audience but also can inject personality into the work you do. You know, or want to know, about popular youth culture.

You're someone who pays attention to the small things. You're able to take, and give direction.

Skills & Experience Required

  • Experience of managing teams (creative or marketing agency experience would be a benefit)
  • Reporting and analytical skills
  • Experience of developing and managing an online platform, app or website (advantageous but not essential)
  • Ability to design processes and get teams to work with them
  • Experience of conducting market research, academic research and/or audience engagement projects
  • Track record of working, thinking and executing creatively
  • Resultsoriented
  • Proven ability to get the best out of others and make things happen
  • Curious mind, interested in the social and global affairs affecting 1635 year olds
  • Strong commercial focus gained in a client/customerfocused environment
  • Strong understanding of budgets and keeping financial records
  • Great problem solving skills
  • The highest level of written and verbal communication
  • Extremely well organised and able to work efficiently
  • Strong attention to detail
  • Able to set realistic but ambitious goals and reach them to the deadline
  • Motivated and able to deal with issues, bounce back and maintain a solutionfocussed approach

How to Apply
Interviews for shortlisted applicants will take place on week commencing 16/01/2023. Successful applicants may be invited to a second interview. Interviews will be held on Zoom with our Managing Director. There is a possibility that the second interview could be face to face. We will send out interview q

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