Network Unified Communications Sme

2 weeks ago


London, Greater London, United Kingdom TSB Banking Full time

Job Title:
Network Unified Communications SME

Function:
Chief Information Office (CIO)

Location:
Hybrid working - office location in one of our key sites Edinburgh or London

Salary:
Competitive plus excellent benefits

Closing Date: 19 July 23

At TSB we're all here to give money confidence to our customers and communities.

Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.


At TSB, we're transforming the service we provide our customers, and technology will be at the forefront of that change.

It's an exciting transformation and we're investing in an enhanced in-house capability to deliver it - so, if you're an experienced Project Manager who is passionate about delivering organisational change and technology projects, this is your opportunity to be in on the ground floor and help us deliver the future of banking.

How you'll make a difference


Reporting into the Network Operations Manager; as the Network Unified Communications SME you will come from an environment where you have provided technical support across the whole of the network domain and technologies, for an organisation with multiple locations and more than 5000 employees.


You will be responsible for delivering great service to our customers, both internal and external, through strong technical operational support of the Network Infrastructure within IO&SD.

Responsible for the Operations, Availability and Support of the Network services across multi-vendor products.

You will make a difference in your role as you will have the confidence to act as a technical lead in the team and point of contact for other operational teams, with the ability to provide out of hours support and be part of an on-call rota.

What you'll bring

Ability to cope in a technically complex and fast-changing environment and be able to balance priorities

Experience of working within 24/7 financial operational environment or similar and ability to provide out of hours support and be part of an on-call rota.

Excellent decision-making ability with the ability to judge complex situations and assess when to and not to escalate issues
An interest i n cloud technologies and potential proven migration / adoption of voice cloud technologies.

Good communication skills with a capacity to present, discuss and explain issues coherently and the confidence to act as a technical lead in the team and point of contact for other operational teams.

Ability to self-motivate to work on own initiative and able to work collaboratively and constructively within multi discipline teams, with strong analytical skills.

What we offer in return

Hybrid and flexible working arrangements to support a healthy work/life balance

An attractive reward and benefits package through myTSB, giving you more of what matters to you

A diverse, energising, and collaborative working environment

A career that's enriching and full of opportunities

So if this sounds up your street, come join our team, we make things happen

We are TSB. Life Made More

LI-CC1

LI-GN1

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone, Every day.


Did our job advert catch you eye, but you don't meet all the requirements? Don't let that put you off.

If you meet some of the requirements and have an open curious mindset, we'd love to hear from you.

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