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Medical Education Coordinator

3 months ago

Harlow, Essex, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

Job summary

We are looking for an enthusiastic individual to help provide high quality and comprehensive administrative support for Medical Education at The Princess Alexandra Hospital NHS Trust. The post holder will work closely with medical students, doctors in training, locally employed doctors, College Tutors, GPs and Consultants to ensure that high quality training and educational needs are met throughout the Trust and community.

The role is varied and interesting with high levels of responsibility. The post holder must be able to use initiative to work without direct supervision and to tight deadlines and will possess excellent communication skills. In addition to the above, tasks include support to the Site Medical Education Manager as well as organising and coordination of educational events, managing complex databases and preparing and collating qualitative and quantitative reports.

Main duties of the job

Work in close partnership with range of hospital medical colleagues and external healthcare professionals and will be required to communicate effectively and efficiently Utilise virtual, telephone, email and face to face contact to enable effective and efficient communication. Arrange meetings and development and circulation of materials such as agenda, programmes, minutes and action trackers to an excellent standard Organise and facilitate live stream Teams events as required Manage calls in an effective and efficient manner, screening and diverting calls where necessary and demonstrating an excellent knowledge and understanding of processes across the medical education department. Excellent communication skills required to resolve complex queries - this can be face to face or over the telephone. Ability to defuse and manage difficult conversations with tact, diplomacy and discretion.

About us

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Job description

Job responsibilities

Please see the attached job description and person specification, available to download at any time.

Person Specification

Essential

Essential

Level 3 qualification NVQ or City and Guilds Computer skills acquired though ECDL or equivalent

Desirable

Experience of working in an educational setting Experience of working in Customer Service

Essential

Essential

Level 3 qualification NVQ or City & Guilds

Desirable

NHS Experience

Essential

Essential

Knowledge of NHS England

Desirable

Demonstrate Team Working