French Speaking Reservations Consultant

1 week ago


London, Greater London, United Kingdom Language Matters Recruitment Consultants Ltd. Full time
London - Central

  • English, French
  • Up to £33000 per annum + + OTE
  • Permanent
  • Sales and account management
  • JB 24193


Our client, a luxury hotel group with some of the most prestigious hotels worldwide, is looking for a French-speaking Reservations Agent to join their central London's Head office.

In this role, you will deliver excellent service to their French and English-speaking clients regarding room reservations.
This is a permanent and hybrid opportunity working on a shift pattern basis.

Your responsibilities will include:

  • Being commercially aware by finding upselling and crossselling opportunities to increase room revenue
  • Handling overdue payments and any cancellation requests, in compliance with the company's terms and conditions
  • Supporting other departments with administrative tasks when required

About you:


This is a fantastic opportunity for a proactive French and English fully fluent speaker with previous experience in hospitality and experience dealing with reservations/bookings to join a well-established organisation with great benefits and career progression opportunities.


Profile:

  • Fluency in French and English, written and spoken
  • Previous experience in hospitality, ideally luxury hospitality
  • Previous experience dealing with reservations or bookings
  • Strong administrative and communication skills
  • Excellent attention to detail
To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.

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