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Payment Processing Administrator

4 months ago

Sheffield, Sheffield, United Kingdom Vans Direct Full time

Job Title:
Payment Processing Administrator

Employment type:
Permanent - Full Time

Location:
Sheffield, South Yorkshire, UK

City/Town:
Bawtry Road

Postcode:
S9 1XA

Salary:
Competitive, plus company benefits

_We are looking for a Payment Processing Administrator to join our Finance team in Sheffield. This role will be instrumental in driving forwards the efficiencies and effectiveness of the team._
You will be assigned your own portfolio of retailers and clients.

As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

*_
We will consider full time and part time applicants for this role._*Your main responsibilities*- Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA's

  • Cash Allocation, processing of bacs, card, cheque and cash payments
  • Control and maintenance of Customer Sales Representative's (CSR's) daily banking via depots
  • Answering incoming calls daily from CSR's and the issuing of passwords to enable sales
  • Answering incoming calls daily and processing card payments from both CSR's and customers
  • Chasing up of 1 in 1 out accounts via CSR's that have gone beyond the maximum payment date
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
About you*- Relevant experience working in a credit control role and ideally in a sales driven environment

  • Ability to establish and maintain internal and external customer relationships at all levels
  • Calm and professional manner
  • Ability to influence and negotiate
  • Team player with proactive positive attitude
  • A systematic approach and an eye for detail
  • Ability to make judgements on need for consultation and escalation
  • Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
  • Experience of using finance systems