![Relay Group Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant
2 weeks ago
In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met
.
Duties:
- Provide exceptional customer service by assisting customers with their inquiries, concerns, and requests
- Assist customers in making purchasing decisions and upsell additional products or services
- Maintain a clean and organized work area to ensure a positive shopping experience for customers
- Collaborate with team members to resolve customer issues and escalate complex problems when necessary
Experience:
- Previous experience in a customer service role is preferred but not required
- Excellent phone etiquette and communication skills in English; ability to communicate in multiple languages, is a plus
- Basic math skills for processing payments and providing accurate change
- Ability to upsell products or services to enhance the customer's shopping experience
- Strong organizational skills to manage multiple tasks and prioritize effectively
Job Types:
Full-time, Permanent
Salary:
From £25,888.43 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Sheffield (preferred)
Work Location:
In person
-
Customer Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.We are...
-
Customer Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Ltd Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.We are...
-
Customer Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Ltd Full timeAre you passionate about delivering excellent customer service? Are you looking for a new role where you can utilise your skills?The RoleAs one of our Customer Service Advisors specialising in customer contact via multiple channels, you will provide verbal and written support to customers' within agreed time scales and in an appropriate manner.Our advisors...
-
Night Shift Customer Service Advisor
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Ltd Full timeThe Role Are you passionate about delivering excellent customer service?_We are looking for enthusiastic individuals to join our established team of Passenger Assist & Refunds You would be responsible for positively engaging with our customers, providing exceptional customer service. Building strong rapport with passengers, empathising and taking ownership...
-
HR & Talent Acquisition Assistant
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...
-
Customer Assistant
2 weeks ago
Sheffield, Sheffield, United Kingdom ALPHAATOMIC LTD Full timeWe are currently seeking a friendly and customer-focused individual to join our team as a Customer Assistant. In this role, you will be responsible for providing exceptional service to our customers, assisting them with their inquiries, and ensuring a positive shopping experience.Duties: Greet and assist customers in a friendly and professional manner...
-
Talent Acquisition Coordinator
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.First...
-
Fraud Investigator
2 weeks ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeAbout the teamThe Counter-Fraud & Privacy Team are responsible for all fraud control, GDPR compliance, internal governance and adherence to information security best practice.About the jobReporting to the Counter-Fraud and Privacy Manager, the role will support the day-to-day monitoring, investigation and prevention of fraud relating to our customer service...
-
Counter
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway and Avanti West Coast) and our open access operator (Lumo & Hull Trains). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.We are...
-
Data Protection Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.We are...
-
Internal ISO Auditor
1 week ago
Sheffield, Sheffield, United Kingdom First Customer Contact Full timeWho are we?First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.We are...
-
Customer Assistant
1 week ago
Sheffield, Sheffield, United Kingdom M&S Full timeSummaryOperations AssistantCustomer Assistant - Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly...
-
Customer Assistant
1 week ago
Sheffield, Sheffield, United Kingdom M&S Full timeSummaryCustomer Assistant - Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of...
-
Customer service assistant
2 weeks ago
Sheffield, Sheffield, United Kingdom Kenton Black Full timeCustomer Services Assistant at Kenton Black Scientific Kenton Black Scientific is collaborating with a scientific laboratory located in Sheffield, searching for a customer services assistant. Key Responsibilities: Responsible for interacting with customers via phone and email Communicate with external engineers for on-site visits Efficiently resolve...
-
Customer Assistant
4 weeks ago
Sheffield, Sheffield, United Kingdom Marks and Spencer Full timeSummaryOperations AssistantAll the detailsThis job role involves operating specialist equipment. This means we cannot consider applications from anyone under the age of 18. This is to comply with relevant health and safety legislation and to keep our colleagues safe in the workplace.Work Experience:Sunday Friday Saturday Purpose To deliver a great shopping...
-
Customer Assistant
2 months ago
Sheffield, Sheffield, United Kingdom Marks and Spencer Full timeSummaryOperations AssistantAll the detailsThis job role involves operating specialist equipment. This means we cannot consider applications from anyone under the age of 18. This is to comply with relevant health and safety legislation and to keep our colleagues safe in the workplace.Work Experience:Sunday Friday Saturday Purpose To deliver a great shopping...
-
Customer Sales Assistant
2 weeks ago
Sheffield, Sheffield, United Kingdom CSP U.K. LTD Full timeWe are seeking a friendly and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service and support to our valued customers. This is a paid position with opportunities for growth and development.Responsibilities: Greet customers in a warm and welcoming manner...
-
Customer Service Assistant
1 week ago
Sheffield, Sheffield, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity for someone who enjoys working in a...
-
Customer Service Assistant
1 week ago
Sheffield, Sheffield, United Kingdom EG Group Full timeRole: Customer Service AssistantLocation: Sheffield, S3 7EZHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £10.50 above 18Bonus Scheme: Quarterly Bonus IncentiveCompany: EG GroupWe are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store As a Sales...
-
Customer Assistant
1 week ago
Sheffield, Sheffield, United Kingdom M&S Full timeSummaryCustomer Assistant - Christmas - Foods - MeadowhallWorking Pattern5 Days a week early mornings.PurposeTo deliver a great shopping experience for their customers, putting customers before task every timeChampion new ways of working within stores through an open mindset and positive attitudeComplete tasks and processes that deliver 'best in town'...