Staffing Coordinator

1 week ago


Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Hours: 37.5 per week (Shift Pattern 8am-4pm and 11am - 7pm)

We are looking for a dynamic, enthusiastic, reliable and committed individual to join the Temporary Staffing Team.


The Temporary Staffing Team currently process and manage the Medical (doctors), Nursing, Allied Health Professional and Administration & Clerical flexible workforce being utilised throughout the Trust (this includes Bank and Agency workers).


The post holder will work as part of the Temporary Staffing Team, assisting with the booking of temporary workers into the Roster, providing the wards with appropriate staffing levels.


In addition to this, the post holder will be responsible for their own departments and will work closely with the Clinical Leads, Heads of Service, Rota Coordinators, Ward Managers and Matrons to understand their staffing needs.

Ensuring the temporary staffing requirements are dealt with in a timely and cost effective manner by close liaison with the team and partner agencies.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service - We will put our patients first
Teamwork - We will work together
Ambition - We will aspire to provide the best service
Respect - We will act with integrity

  • Respond to requests from flexible workers (bank/agency) and accurately record requests for cover from departments, wards, matrons and managers within the Trust.
  • Update internal service users regularly in regard to cover request progress or any changes to requirements.
  • Book bank and agency workers in line with agreed booking processes, policies and authorisation arrangements.
  • Book agency workers through the agreed Trust Framework arrangements and using preferred supplier lists.
  • Support the temporary staff recruitment process, in line with Trust policies and procedures.
  • Support the interview process for Bank Workers where directed by the Temporary Staffing Team
  • Maintain paper and computerised record systems and produce regular reports on the level of activity as directed by the Temporary Staffing Team Leader.
  • Work with the TempRE Team, Workforce Intelligence Team and Payroll Department to resolve any issues with processing of timesheets and pay.
  • Manage all general enquiries, bank workers Ward managers or the general public escalating to the Temporary Team Leader where necessary / appropriate.
  • Ensure all new starters have completed Local Induction Documents
  • Act as a key contact for new starters joining the Temporary Staffing Service
  • Act as a point of contact for any general queries around the production and use of E-Rostering within the divisional teams, referring any technical queries to the Workforce Intelligence Team
  • Undertake basic contract changes for staff within the allocated teams upon direction from the roster manager and in liaison with the Workforce Intelligence Team.


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