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Temporary Assistant Store Manager

4 months ago

London, Greater London, United Kingdom Away Full time

Assistant Store Manager at Away

Away is a thriving global lifestyle brand determined to revolutionize the travel industry with innovative products and content that motivate individuals to travel more frequently.


In support of our ambitious mission, we are on the lookout for an Assistant Store Manager to join our team at Newbury in Boston.


Our Retail team is dedicated to crafting an immersive experience that inspires a diverse community of travelers. We foster connections with our customers through unparalleled product knowledge, exceptional service, and operational brilliance.

We take pride in being the offline hub for our community, leveraging this platform to cultivate even more loyal Away enthusiasts.


Embrace the opportunity to make a difference in the travel sector As the Assistant Store Manager, you will play a pivotal role in overseeing all facets of store operations, such as team leadership, sales target attainment, and delivering exceptional customer service.

You will directly report to the Store Manager.


At Away, we treasure diversity, equity, and inclusion, and thus, we encourage individuals from varied backgrounds and experiences to apply for this role.

Given our broad and diverse customer base, we are assembling a team that mirrors this diversity.

Through initiatives like anti-racism training and bias prevention programs, we are establishing a supportive environment that empowers employees to bring their authentic selves to the workplace.


Key Responsibilities:

  • Communicate Away's values and brand philosophy to customers and team members
  • Develop, execute, and enhance operational activities to meet financial and customer expectations
  • Collaborate cross-functionally with marketing, CX, creative, and HQ partners to deliver exceptional retail experiences
  • Recruit, retain, and nurture a team of retail associates, grooming them for future leadership roles
  • Supervise daily staffing, inventory management, and visual standards
  • Manage front and back-end procedures to ensure optimal store performance
  • Facilitate in-store marketing events by liaising with HQ team members


Qualifications:

  • Passionate about travel
  • Dedicated to revolutionizing the travel industry
  • Capability to handle items up to 25 pounds throughout shift
  • Able to be on feet for extended periods during work hours
  • Flexible to bend, squat, twist, and reach as necessary during work hours


Compensation Package:

Our salary ranges are competitive within our industry, complemented by benefits, bonuses, equity, and diverse social and professional growth opportunities at Away.

This role is eligible for participation in Away's Retail Incentive Bonus Plan, subject to company discretion.

Benefit Highlights:

  • Medical, Dental, and Vision insurance
  • Life and AD&D insurance
  • Flexible spending, health savings, and commuter benefits
  • Paid Time Off (including vacation, personal well-being, volunteer, holidays, and more)
  • Paid Parental Leave, Short & Long-term disability


About Away:

Away, established in 2016, strives to revolutionize travel by offering well-crafted products and inspiring content that encourages wanderlust among travelers. Originating with a perfectly designed carry-on, the company has since broadened its range to include a variety of luggage and travel essentials tailored for the modern globetrotter.

Headquartered in New York City, with additional teams in London and Toronto, Away presently ships products to multiple countries worldwide. As a firm advocate of equal opportunity employment, we do not discriminate on the basis of race, color, religion, gender, national origin, age, veteran status, genetic information, or disability.


Away is devoted to providing reasonable accommodations for individuals with disabilities and disabled veterans during the job application process.