Neighbourhood Coordinator

7 days ago

Sunderland, Sunderland, United Kingdom Gentoo Full time

About the role:

  • Gentoo is a valuesled, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford.

We have a great opportunity for a Neighbourhood Coordinator to join our Housing Management team for a fixed-term period of 12 months to cover maternity leave.

Our Neighbourhood Coordinators are at the heart of what we do at Gentoo, they are responsible for delivering a first-class housing management service, engaging with households and communities to have a positive impact on the lives of our customers.

We are looking for an individual who will take a hands-on approach, helping customers manage their tenancies and improving neighbourhoods for everyone.

As a Neighbourhood Coordinator, you will be out and about in your patch, working closely with customers to promote sustainable tenancies, and developing strong relationships with local communities.

You will be allocated an area to manage within the City of Sunderland, therefore you will need to be flexible and able to meet the travel requirements of the role, ideally, you will hold a UK driver's licence with access to a vehicle, with business mileage reimbursed.

This role will require a basic DBS check paid for by Gentoo.

  • Visiting customers providing advice, reviewing tenancies, and identifying any problems.
  • Undertaking new tenancy signups and accompanied viewings for new homes.
  • Delivering appropriate advice, signposting and support to customers to ensure rent payments are made on time.
  • Regularly inspecting our estates, raising, reporting, and monitoring to a successful conclusion any Health and Safety concerns.
  • Playing a key role in developing strong relationships within local communities, working collaboratively with other departments in Gentoo and external agencies.
  • Working in partnership with external agencies to provide solutions for complex housing issues when required.
  • Engaging with the wider community and relevant community groups for the benefit of customers and their environment.

What we are looking for:

A commitment and passion for social housing.

Experience in providing a front-line service in a housing or similar background is desirable, however, what is more important is a willingness to learn and a flexible, 'can do' attitude.

Demonstrable interpersonal skills and the ability to quickly build rapport with customers and external partner agencies.

Excellent communication skills with the ability to work well within a team, as well as being able to work independently, using own initiative.

Some of our great benefits include:31 days annual leave pro rata (plus bank holidays) and the option to purchase up to 5 days (pro rata) additional annual leave
12.30 pm finish on a Fridays
Flexible and hybrid working.
Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
Access to private healthcare through the Health Cash Plan.
Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
Salary sacrifice electric vehicle scheme
Enhanced family-friendly leave
Car mileage allowance if you use your personal vehicle for business purposes.
Life assurance cover to the value of 3 times your annual salary.

Closing date:

16/04/2024

We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home.

We're a values-driven organisation, with a clear vision, a social purpose and a commitment to investing in people, place and property.

We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.


We're also playing our part in addressing the UK housing crisis locally, by building hundreds of new, modern and contemporary homes for rent in Sunderland - homes that meet the needs of local people.

Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life.


This includes helping people to work, victims of domestic abuse and anti-social behaviour, young people to live independently, as well as a wellbeing service that supports our elderly tenants and residents.


PLACEHOLDER

  • Neighbourhood Support Assistant

    7 days ago

    Sunderland, Sunderland, United Kingdom Gentoo Full time

    About the role:We have an exciting opportunity to join our team in the role of Neighbourhood Support Assistant on a part-time basis, working 18 hours per week Wednesday to Friday. As Neighbourhood Support Assistant in our local neighbourhood teams across the city, you will be responsible for supporting the team to deliver a first-class housing management...

  • Neighbourhood Support Assistant

    7 days ago

    Sunderland, Sunderland, United Kingdom Gentoo Group Full time

    About the role : Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We currently have an opportunity to join our Housing team in the role...

  • Neighbourhood Coordinator

    1 day ago

    Sunderland, United Kingdom Gentoo Full time

    About the role:Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We have a great opportunity for a part time Neighbourhood Coordinator (18...

  • Neighbourhood Coordinator

    2 days ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: - Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We have a great opportunity for a Neighbourhood Coordinator to join...

  • Neighbourhood Support Assistant

    2 months ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: We have an exciting opportunity to join our team in the role of Neighbourhood Support Assistant on a part-time basis, working 18 hours per week Wednesday to Friday. As Neighbourhood Support Assistant in our local neighbourhood teams across the city, you will be responsible for supporting the team to deliver a first-class housing...

  • Neighbourhood Co-ordinator

    1 week ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: - Are you passionate about making a difference and improving Neighbourhoods? We have a great opportunity for a Neighbourhood Coordinator to join our Housing Management team for a fixed-term period of 12 months to cover maternity leave. Our Neighbourhood Coordinators are at the heart of what we do at Gentoo, they are responsible for...

  • Neighbourhood Support Assistant

    7 days ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We have a number of exciting opportunities to join our team in the...

  • Neighbourhood Support Assistant

    1 week ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We have an exciting opportunity to join our team in the role of...

  • Neighbourhood Support Assistant

    2 weeks ago

    Sunderland, United Kingdom Gentoo Full time

    About the role:Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford.We currently have an opportunity to join our Housing team in the role of...

  • Neighbourhood Support Assistant

    2 weeks ago

    Sunderland, United Kingdom Gentoo Group Full time

    About the role : Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We currently have an opportunity to join our Housing team in the...

  • Neighbourhood Support Assistant

    2 weeks ago

    Sunderland, United Kingdom Gentoo Full time

    **About the role**: Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We currently have an opportunity to join our Housing team in the role...

  • Neighbourhood Coordinator

    17 hours ago

    Sunderland, United Kingdom Gentoo Group Full time

    About the role : What we are looking for: A commitment and passion for social housing. Experience in providing a front-line service in a housing or similar background is desirable, however, what is more important is a willingness to learn and a flexible, ‘can do’ attitude. Demonstrable interpersonal skills and the ability to quickly build...

  • Social Value Coordinator

    2 weeks ago

    Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 1 x Social Values Co-ordinator to join our team within Sunderland. **The Role**: - Simplify the approach to Social Value matching up supply and demand targeting investment into communities, meeting identified community needs - To support the Area Arrangements Team in the development and delivery of initiatives to ensure the...

  • Fodi Esol Project Coordinator

    3 weeks ago

    Sunderland, United Kingdom FODI Full time

    **FRIENDS OF THE DROP IN FOR ASYLUM SEEKERS AND REFUGEES** Contact Name: Sandra Watt, FODI Manager Address: The Co-op Centre, Whitehouse Road, Sunderland, SR2 8AH Telephone: 07525853913 Website: fodisunderland.org Registered Charity Number: 1176524 **Job Title**: FODI ESOL PROJECT COORDINATOR **Responsible to**: Charity Manager - Friends of the...

  • Building Recovery Lead

    3 weeks ago

    Sunderland, United Kingdom Recovery Connections Full time

    **Salary: £25,000 - £27,000 dependent on experience** **Closing date: 18th April - Interviews w/b 22nd April** **FT Hrs - 35 hrs p/w** To coordinate access to a range of individual and group - based interventions to stimulate growth and opportunity on an individual and community level: - Increase and sustain recovery capital. - Contribution and...

  • One Stop

    1 day ago

    Sunderland, United Kingdom Tesco Full time

    You will be responsible for As a Shift Leader, My role involves:Coordinate the team to deliver the easiest shopping trip in the communityOpening/closing the store and completing duty cover, making sure all decisions are right for customers, colleagues, and everyone’s safety.Being the go-to person for colleagues in the absence of...