Content Specialist

2 weeks ago


Chester, Cheshire, United Kingdom Lloyds Banking Group Full time
Job Description Summary:At Lloyds Banking Group, we are looking for a Content Specialist to join our team. We are dedicated to being the top digital bank in the UK, providing exceptional service to our customers.Job Description:We have an exciting opportunity for a Content Specialist to join our Service team within the Digital Content Optimisation and Testing Centre of Excellence team. In this role, you will be responsible for implementing high-profile content changes on our websites for brands like Lloyds, Halifax, Bank of Scotland, and MBNA.Responsibilities:
  • Delivering accurate and timely content changes on websites
  • Identifying and implementing improvements to web pages
  • Converting partner requests into website updates
  • Ensuring website compliance with standards and regulations
  • Providing consultancy on customer experience and usability
Requirements:Essential:
  • Passion for understanding customer needs
  • Experience in Content Management Systems
  • Understanding of UX principles
  • Track record in web content writing
  • Problem-solving skills with attention to detail
  • Effective partner management skills
Desirable:
  • Experience with Adobe Experience Manager and Teamsite
  • Understanding of accessibility standards
  • Knowledge of HTML and CSS
  • Experience in agile methodologies
  • SEO knowledge
What we offer:
  • Performance share award
  • Private Medical Insurance
  • Generous pension contribution
  • 28 days leave plus bank holidays
  • Flexible benefits
We offer a hybrid working pattern and value diversity and inclusion in our workforce. Join us in creating a culture where everyone can succeed.About Us:

Lloyds Banking Group is committed to helping Britain prosper. Join us in shaping the future of financial services and grow your career with us.


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