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Customer Service Administrator
2 weeks ago
We are looking for an enthusiastic Customer Service Administrator to join our warm and friendly team here at Westcountry Skip Hire.
Your day to day duties will include, but are not limited to:
- Answering incoming telephone calls from new and existing customers
- Assisting callers with their enquiries or directing them to the appropriate colleague or department
- Processing bookings and enter onto the inhouse system for which training will be given
- Scanning, filing and photocopying
- Possess good IT skills
- Have good written and verbal communication skills
- Be polite, with a welcoming telephone manner
- Have a high understanding of the need for confidentiality
- Be able to deal with clients and colleagues at all levels
- Be organised and able to prioritise their own workload
- Be proactive and self motivated
- Have a cando attitude towards day to day tasks
- Be an effective team player
- Possess working knowledge of Excel, Word and Outlook
- Have a minimum grade C in English and Maths GCSE (or equivalent)
Job Types:
Full-time, Permanent
Salary:
Up to £20,841.60 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
COVID-19 considerations:
Relevant risk assessments and precautions have been implemented in accordance with Government and Public Health England's guidelines with regards to COVID-19 to help protect employees whilst in our care.
Ability to commute/relocate:
- Saltash PL12 6LD: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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