Renewals Sales Agent

1 week ago

Worthing, West Sussex, United Kingdom Prosperon Networks Full time £24,000 - £28,000

We are Prosperon:
an award-winning IT Operations Management company with ambitious plans for growth....

Full time role
Hybrid working - 3 days in the office, 2 days working from home

The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account Managers in our Sales Team.

With a helpful and professional telephone manner, the Customer Retention Specialist is tasked with calling existing customers to secure the contract maintenance renewal of that customer.

Target driven and customer focused, they will build and maintain relationships with customers through regular contact by email and phone.

The Customer Retention Specialist will liaise with suppliers and vendors and promote new and additional products and services to customers.

They are excellent communicators who are able to perform cold and warm calls using the company database (CRM).

Our ideal candidate will bring enthusiasm and positivity to their role, will be adept at planning and organising, and will feel motivated by reaching their goals and seeing results.

Proactively engage with Customers before their renewal dates via phone and email

Hold anniversary calls with customers to identify business opportunities or red flag account concerns,

Work in collaboration with the Sales Team to leverage the renewal with their Sales opportunities

Promote additional products and services and enhance overall customer experience

Cold/warm calling potential Customers from the companies database to offer the renewal service

Update and maintain CRM system to ensure renewal records are correct and up to date

5 years' experience in a sales/managing customer contracts/insurance renewal/ telesales role or similar;
Highly customer-focused, dedicated in providing an excellent customer experience;
Knowledge and previous experience using CRM applications.

Enthusiastic, flexible, collaborative attitude

Strong organisational, prioritisation and time management skills

Effective communication and relationship building

25 days holiday, with additional day for each year of service (up to 30 days), plus bank holidays

Additional day of leave for charity volunteering

Mentoring, professional development and training opportunities

Cycle to work salary sacrifice scheme

Electric Vehicle salary sacrifice scheme

Private Medical Insurance & Employee Assistance Programme

Company Pension Scheme

Flexible working, 2 days per week working from home

Regular Team building days and social events

You'll join our Customer Retention team working in our office in Worthing, West Sussex (on a hybrid basis), and you will play a pivotal role in our successful team.

Prosperon is an IT Operations Management company and Value Added Re-seller.

We are an Elite SolarWinds Partner and we are the #1 provider of Consultancy and Training Services in the UK and Europe, Middle East and Asia.

We deliver licensing, professional services consultancy, support and training on the SolarWinds suite of IT monitoring and management solutions.

We support customers in delivering the highest standards of problem solving and innovation.

You will join a friendly team who are passionate about delivering a high quality service to meet our customer needs, and you'll join us on our ambitious growth journey for a bright future ahead.

True to our values of problem solving and innovation, we are flexible and dynamic and we value continuous improvement.

We are passionate about developing talent and we support mentoring, apprenticeships and work experience opportunities for young people in our local community.

We're a Disability Confident employer, a Living Wage Employer and we support Flexible Working.

Testimonial from one of our

Account Managers:
"The company likes to keep us motivated and be the best version of ourselves, overachieving where possible and performing to the best of our abilities. We are also very fortunate to have a fantastic management team who are supportive and understanding, ensuring every employee feels valued and part of the team."

Testimonial from one of our

Senior Engineers:
"What I love about my job is the technical side, the nitty gritty under the hood stuff. I enjoy deployment work, fresh installations, but my favourite part is the advanced projects. It's a rewarding role."

If you are a motivated and ambitious Renewals, Insurance or Telesales Specialist, and you are located to work at our office in Worthing, West Sussex, , we would love to hear from you.

  • Estate Agent Sales Progressor

    1 week ago

    Worthing, West Sussex, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

    Estate Agent Sales Progressor - Mostly home based- Are you an Estate Agent who loves sales progression and want to work Monday to Friday or are you an existing Sales Progressor?:You will work 4 days per week from home with 1 day spent in the office. This position is only being offered full time working 5 days per week Monday to Friday from 9.00am to...

  • Merchandiser Mandate Retail Service Lead

    1 week ago

    Worthing, West Sussex, United Kingdom Acosta Sales & Marketing Full time

    Worthing, SD General Information Company: ACO-US Location: WORTHING, South Dakota, 57077 Ref #: 69170 Employment Duration: Full-time Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program Description and Requirements The Retail Service Lead...

  • Commercial Negotiator

    1 week ago

    Worthing, West Sussex, United Kingdom Justice & Co Commercial Limited Full time

    Justice & Co Estate Agents are looking to recruit an experienced commercial negotiator for our award winning and fast-growing business, based in Worthing, West Sussex. Justice & Co is a family run commercial estate agency which covers the whole of Sussex. This is an exciting opportunity to work in a friendly, family orientated and fun environment. We are...

  • Senior Property Manager

    1 week ago

    Worthing, West Sussex, United Kingdom Genum Full time

    An exclusive opportunity awaits you to join one of Worthing's premier independent Estate Agents. This dynamic management role in their property manager department, situated within an award-winning powerhouse office, offers a fantastic platform for progression. Ideal for individuals with prior experience in Letting or Sales, this position emphasises utilising...

  • Saturday Viewing Negotiator

    1 week ago

    Worthing, West Sussex, United Kingdom Bacon & Company Full time

    Job descriptionBacon & Company is a local estate and letting agent, established in 1990. As a company we have a distinct way of doing things which we believe makes us stand out from the rest Our team is vibrant, motivated and passionate about all things sales and lettings. We are determined to do our best for every client, every time, always aiming to exceed...

  • Customer Account Handler

    1 week ago

    Worthing, West Sussex, United Kingdom Homewise Ltd Full time

    Job descriptionThe RoleAs a part of a passionate, enthusiastic and driven team, Customer Account Handler will be the first point of contact for all sales opportunities at Homewise.You will provide customers with details of our products and services whilst capturing information which will determine if our products might be suitable. You will be looking to...

  • Receptionist

    1 week ago

    Worthing, West Sussex, United Kingdom Rayner Intraocular Lenses Ltd Full time

    OBJECTIVESPURPOSE OF JOBTo be the first point of contact and provide an exceptional service to all visitors, contractors and staff, demonstrating a professional image and ensuring GDPR compliance at all times.To undertake a range of daily administration tasks to support The Head of Facilities and complete adhoc tasks for other departments across the business...

  • Sales and Renewals Agent

    1 month ago

    Worthing, West Sussex, United Kingdom Prosperon Networks Full time €24,000 - €28,000

    We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account...

  • Sales and Renewals Agent

    1 month ago

    Worthing, West Sussex, United Kingdom Prosperon Full time €24,000 - €28,000

    We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account...

  • Sales and Renewals Agent

    3 weeks ago

    Worthing, West Sussex, United Kingdom Prosperon Full time €24,000 - €28,000

    We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account...

  • Sales and Renewals Agent

    4 weeks ago

    Worthing, West Sussex, United Kingdom Prosperon Full time €24,000 - €28,000

    We are Prosperon: an award-winning IT Operations Management company with ambitious plans for growth…. Full time role Hybrid working - 3 days in the office, 2 days working from home The Customer Retention Specialist manages contract maintenance renewal with existing customers and explores new business opportunities in collaboration with Account...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. This is a hybrid role, working 3 days in the Worthing (West Sussex) office and 2 days from home. THE SALES RENEWAL SPECIALIST ROLE: Overall, you will be responsible for managing contract renewals with...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. This is a hybrid role, working 3 days in the Worthing (West Sussex) office and 2 days from home. THE SALES RENEWAL SPECIALIST ROLE: Overall, you will be responsible for managing contract renewals with...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This is a hybrid role, working 3 days in the Worthing (West Sussex)...

  • Sales Renewal Specialist

    2 weeks ago

    West Worthing, United Kingdom CareerBliss Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. This is a hybrid role, working 3 days in the Worthing (West Sussex) office and 2 days from home. THE SALES RENEWAL SPECIALIST ROLE: Overall, you will be responsible for managing contract renewals with...

  • Outbound Sales Agent

    4 weeks ago

    Worthing, United Kingdom Bluecrest Wellness Full time

    An organisation with a strong purpose, vision and goal - we're all about allowing health confidence for all. We provide everyone with high quality, high value and highly accessible health assessments. As a leading health provider we have a duty of care to act as a preventative tool for peace of mind and insight to overall health. Our customers are the...

  • Outbound Sales Agent

    3 days ago

    Worthing, United Kingdom Bluecrest Wellness Full time

    An organisation with a strong purpose, vision and goal - we're all about allowing health confidence for all. We provide everyone with high quality, high value and highly accessible health assessments. As a leading health provider we have a duty of care to act as a preventative tool for peace of mind and insight to overall health. Our customers are the...

  • Trainee Estate Agent

    2 weeks ago

    Worthing, United Kingdom Connells Group Full time

    OTE: _£23,000 - £25,000, Company Car, Uncapped Commission, Career Progression_ We’re looking for a highly motivated **Trainee** **Estate Agent / Sales Negotiator** to join our fantastic residential sales team in **Worthing** working in our well known **King & Chasemore **estate agency The **Trainee** **Estate Agent / Sales Negotiator** is an entry...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, West Sussex, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. This is a hybrid role, working 3 days in the Worthing (West Sussex) office and 2 days from home. THE SALES RENEWAL SPECIALIST ROLE: Overall, you will be responsible for managing contract...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, West Sussex, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. This is a hybrid role, working 3 days in the Worthing (West Sussex) office and 2 days from home. THE SALES RENEWAL SPECIALIST ROLE: Overall, you will be responsible for managing contract...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, West Sussex, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This is a hybrid role, working 3 days in the Worthing (West Sussex)...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, West Sussex, United Kingdom Candidate Source Limited Full time €26,000

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This is a hybrid role, working 3 days in the Worthing (West Sussex)...

  • Estate Agent

    3 days ago

    Worthing, United Kingdom Vesta recruitment ltd Full time

    Own Business - Full support, backing and ongoing training - Minimum 70% commission **Position : Property expert** **Location : Worthing** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you want**: - to build your own business as...

  • Sales Administrator

    3 weeks ago

    Worthing, United Kingdom The Letting Partnership Full time

    The Letting Partnership are seeking an energetic, ambitious and assertive person to assist our growing sales department! If you’re highly motivated with a positive ‘can do’ attitude and want to make a real difference, this is the job for you! **Who are we?** The Letting Partnership is a rapidly expanding Sussex based business working with letting...

  • Sales Renewal Specialist

    2 weeks ago

    Worthing, West Sussex, South East, Hybrid, United Kingdom Candidate Source Limited Full time

    Join an award-winning and innovative team as a Sales Renewal Specialist. They provide IT operations management solutions and have ambitious plans for growth.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This is a hybrid role, working 3 days in the Worthing (West Sussex)...

  • Estate Agent

    3 weeks ago

    Worthing, United Kingdom Jacobs Steel Full time

    Well established and market leading local brand - Diverse role with clear career progression - Excellent earning potential Jacobs Steel are a local independent estate agents who have enjoyed selling property on the South coast of Sussex for almost 40 years. Jacobs Steel’s residential sales business continues to thrive across its six offices and we have an...

  • Outbound Sales Agent

    3 weeks ago

    Worthing, United Kingdom Bluecrest Wellness Full time

    An organisation with a strong purpose, vision and goal - we're all about allowing health confidence for all. We provide everyone with high quality, high value and highly accessible health assessments. As a leading health provider we have a duty of care to act as a preventative tool for peace of mind and insight to overall health. Our customers are the...