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GP Practice Team Leader

3 months ago

Hexham, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

Job summary

This exciting Practice Lead position has become vacant within NPC. There is a current vacancy in Northumberland, based at Haydon Bridge & Allendale practice, with the potential of other opportunities upcoming across NPC in the near future. We are looking for someone who has a passion for Primary Care and Leadership and willing to work in part of the bigger Northumbria Primary Care group.

Main duties of the job

To effectively support the management of the pay and non-pay budgets of the practice. To chair weekly team meetings and ensure governance systems are followed. To provide support and day to day line management responsibility for operational areas across a range of staff groups including Receptionists, Admin, Health Care Assistants and Practice Nurses within a single practices. Utilise previous experience of Primary Care to ensure the practice runs smoothly and efficiently.

About us

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages many GP practices with over 100,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. The successful applicant will be an employee of the subsidiary.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job description

Job responsibilities

To ensure effective leadership, management, coordination and control of a large practice with multiple branch sites.

To work in partnership with the Executive GP in the practice to provide leadership and coordination for the wider practice team. To troubleshoot, problem solve, take ownership of the practice and resolve patient complaints in either an informal or formal manner. To actively support and lead the practice team with rota management, QOF compliance, timely access, performance monitoring and the implementation of company objectives. To work under the supervision of the Deputy Group Manager and ensure the delivery of services so as to meet the performance targets for NPC and make recommendations to improve services in line with NPC strategy. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching topromote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries. Person Specification

Qualifications

Essential

Advanced Diploma in admin or significant equivalent experience in an administrative post

Desirable

Degree

Experience

Essential

The post holder should be educated to degree level or have significant administrative experience and experience of line managing a team working at a senior level. Previous experience of managing a team Sound knowledge of Microsoft Office Software and EMIS/System One

Desirable

Knowledge of HR and financial management