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Library and Information Assistant
2 weeks ago
Temporary Contract until March 2024 | 17.5 or 18 hours per week | £21,575 to £21,968 per annum (pro rata for part time) (Grade D) | Kings Lynn
We are looking for two outgoing people with strong communication skills to work as Library and Information Assistants at King's Lynn Library, part of the Norfolk County Council Library service.
The core focus of the role is to work with customers coming into the Library to make sure they are able to access all the services and information they require.
This will mean helping customers find information and talking to customers about books, as well as assisting with events, library activities, research, IT queries and social media.
You'll also get involved in the day to day running of the Library, dealing with administrative duties and ensuring health and safety protocols are followed at all times.
To be considered for the role you will need some form of experience in a customer facing role where you delivered a high level of service to members of the public from a range of different backgrounds.
You'll need strong communication skills, and will be comfortable with IT systems.In addition, you'll need to be able to juggle a varying workload, and you'll have a positive and proactive approach.
There are two vacancies to be filled with a shift pattern over a two week rota.Vacancy 1 Week 1
Monday - 2pm (Lone Working - 10am)
Saturday 10 - 4pm
Sunday 10 - 4pm Lone Working
Total 18 hours
Vacancy 1 Week 2
Wednesday - 7pm
Thursday - 12pm (Lone Working - 10am)
Friday 10 - 7pm
Total 18 hours
**Total contract hours 18 hours per week
Vacancy 2 Week 1
Tuesday 8-2pm (Lone Working 8-10am)
Thursday - 12pm (Lone working - 10am)
Friday 10 -7pm
Total 18 hours
Vacancy 2 Week 2
Monday Lone Working
Tuesday - 7pm
Friday 1- 5
Saturday - 4
Total hours 17
**Total contracted hours 17.5 per week.
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.
Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.**Job description and person specification
You can also find out about the rewards and benefits we offer as well as our other terms and conditions.
These are some benefits you can enjoy by working for Norfolk County Council:- Competitive salary
- Generous holiday entitlement with the ability to buy and sell leave
- Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
- Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as:
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses paid upfront (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
- A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars.
Closing date: 16 August 2023
We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.
Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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