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Business Admin and Support
3 months ago
Job Summary
Granite Building Warranties Ltd are an Independent Specialist Insurance Broker of Latent Defect Insurance and we are looking for a Business Administrator to join our successful growing team.
Your role will involve processing new enquires, preparing quote letters and liaising with insurers and clients. Our clients include developers, builders, self-builders, construction companies, architects, project managers and solicitors.
You will need to be passionate about customer service, have a strong work ethic and work as part of our team to meet company targets.
Full training will be provided to meet the standards of the Financial Conduct Authority.Responsibilities
- New and existing business processing
- Inbound and Outbound call handling
- Dealing with customer enquiries and queries
- Preparing quote letters
- Arranging building surveys and following up report actions
- Maintaining database and updating Hubspot CRM
Requirements:
- Previous experience
- Customer service skills and experience in property, insurance or construction would be advantageous, but not essential
- Full training will be provided
- Excellent knowledge of MS Office
- Fast learner and passion for Customer Service
- Both strong written and verbal communication skills
Benefits
- Equivalent to 20 Days Holiday pro rata, plus Bank Holidays
- Nest Pension Scheme following successful probation period
- Opportunity for career progression, with scope for promotion
Salary: £11-13 per hour dependent on experience
The working hours will be 09:00-17:00 or
Tuesday, Wednesday, Thursday
- No weekends
Job Type:
Part-time
Salary:
£11.00-£13.00 per hour
Expected hours:
per week
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Education:
- A-Level or equivalent (preferred)
Work Location:
In person
Expected start date: 08/01/2024