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Revenue Manager

3 months ago

London, Greater London, United Kingdom Lamington Group | B Corp™ Full time

About the Company:

room2 is the world's first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities.

We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.

Find out more about what it's like working with us here:

Job Overview:

More than a Revenue Manager, we are looking for a " Profit Strategist ". This role offers the flexibility to work remotely or in a hybrid setup (3 days in the London office, 2 days from home). The ideal candidate will have 2 to 5+ years of experience in revenue management within the hospitality industry, with a solid understanding of distribution and revenue management practices. More junior profiles could also be considered, depending on personality, skills, and potential to learn and grow quickly.

Key Responsibilities:

  • Develop and Implement Revenue/Profit Strategies: Define the "Ideal Business-Mix" to create and execute comprehensive revenue management strategies to optimise revenue and profit, deliver budget, and grow market share across the properties.
  • Profit Strategy: Develop a mindset and basic financial understanding to optimise both revenue and profitability by considering the costs of distribution and acquisition.
  • Market Analysis: Perform detailed market analysis to stay abreast of trends, competitive landscape, and potential opportunities.
  • Forecasting and Budgeting: Prepare accurate forecasts and budgets to guide financial planning and strategic decision-making.
  • Pricing Strategy: Develop dynamic pricing strategies based on demand patterns, market conditions, and historical performance.
  • Inventory Management: Manage inventory to ensure optimal distribution and availability across all sales channels.
  • Distribution Management: Oversee all distribution aspects, including rate loading and mapping, across various channels (Direct, OTA, GDS). Handle account management for OTAs and other channels as appropriate.
  • Group Quotation: Utilise skills to quote for ad-hoc group business, employing displacement calculations and commercial acumen.
  • Corporate Negotiated Rates Review: Collaborate with the sales team to price, monitor, and review negotiated rates.
  • Performance Monitoring: Regularly monitor key performance indicators (KPIs) and adjust revenue strategies as needed.
  • Collaboration: Work closely with sales, marketing, reservations, and operations teams to ensure revenue management strategies align with overall business objectives.
  • Reporting: Generate detailed revenue reports and present insights and recommendations to senior management.
  • Sustainability Initiatives: Incorporate sustainability considerations into revenue management practices when appropriate.

Qualifications:

  • Education: Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field. A Master's degree is a plus.
  • Experience: 2 to 5+ years of experience in revenue management within the hospitality industry. More junior profiles might also be considered for talents with the right skills and mindset.
  • Technical Skills: Proficiency in revenue management systems (RMS), property management systems (PMS), good understanding of distribution, and advanced Excel skills. Familiarity with data analytics tools is an advantage.
  • Analytical Skills: Strong analytical and problem-solving abilities with keen attention to detail.
  • Communication Skills: Excellent written and verbal communication skills. Ability to present complex data in a clear and concise manner.
  • Team Player: Collaborative mindset with the ability to work effectively across departments.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.

Desired Skills:

  • Revenue Management Systems (RMS): Proficiency in using RMS platforms, especially Duetto, for optimising revenue strategies.
  • Property Management Systems (PMS): Experience with PMS software, particularly MEWS, for efficient property management operations.
  • Distribution Channel Manager: Familiarity with Distribution Channel Manager tools such as SiteMinder and HotelRez for effective management of online distribution channels.
  • Rate Shopper: Knowledge of Rate Shopper tools like HQ Revenue for competitive pricing analysis and strategy development.
  • Market Share Analysis: Understanding of market share analysis tools such as STR for evaluating market performance and identifying growth opportunities.
  • Customer Relationship Management (CRM): Experience with CRM platforms like Thynk by Salesforce and Revinate for managing customer relationships and enhancing guest experiences.
  • Office Tools: Proficiency in Microsoft Office Suite, particularly Excel, as well as the Google Suite, for data analysis, reporting, financial modelling and presentation.
  • Communication Tools: Familiarity with email management platforms, specifically GMail, for efficient communication and organisation, as well as Slack.

What the Company Offers:

  • Competitive salary, dependent on experience.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment.
  • Flexibility to work remotely or in a hybrid setup.
  • Discounts on hotel stays and other services.

How to Apply:

If you are a strategic thinker with a passion for driving revenue and profit, and you have the skills and experience to excel in this role, please submit your resume via LinkedIn. A cover letter is welcomed but optional.

Application Deadline: Sunday, 30th of June 2024

Please note that this job opportunity may close before the specified deadline if the right talent is found earlier. Early applications are encouraged.

Additional Information:

  • For the hybrid working approach in the London office, applicants must have the right to work in the UK. Please ensure that you have the necessary work authorization before applying for this position.
  • Your profile may be kept in our database for up to 12 months for potential future relevant opportunities. If you do not wish to have your details stored, please let us know.
  • Due to the high volume of applications, it may not be possible to reply to all candidates. However, please be assured that all applications will be reviewed equally, and we are grateful for your interest. If you do not receive a response within 2 weeks, please consider that, on this occasion, you did not qualify for the opportunity.

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.